Storytime programs for young children are ritual events in the everyday life of the public library. This article analyzes data from two such programs to identify and analyze the work carried out by program leaders, their adult and child participants, and other social actors in other settings (e.g., library CEOs) in order to enable the program to…

In this article, the author talks about the concept of school library as a place of learning for students. He contends that a school library must be conceived in terms of three aspects. First, it should have a creative school library media specialist to lead the principal through a meaningful vision of what the library could be in terms of…

Electronic performance support system (EPSS) technology provides a powerful mechanism for helping end-users operate complex systems. This article describes and discusses some research we have undertaken to explore their potential within academic library systems. Based on a needs analysis, an EPSS for supporting library users was designed and…

Getting kids excited about the library isn't as difficult as media librarians think. All it takes is giving them some control. They'll be surprised at how quickly their attitudes change once they let them play a role in everything from programming and technology to book selection and design. It may take some getting used to, but listening to what…

The primary role of any library is to provide resources and services for its patrons, and school library media centers are no exception. Most of the time, library media specialists think of patrons only in terms of students and faculty. However, there are a variety of ways library media specialists can expand influence and increase support from…

The author's middle school has created a mediated set of electronic learning resources designed to more effectively meet students' research needs. These research strategies help students with a variety of reading skills and allow students, and their teachers, to focus on higher-level thinking activities because the resource collections provide…

The Arts Libraries Society of Australia and New Zealand (Arlis/ANZ) recently implemented a new web presence. More than just a website, it was envisaged as a web "identity", a virtual clubhouse where the Society could conduct its "virtual business" and where members could "meet" and contribute to the activities of…

Academic librarians are challenged with development and maintenance of collections of research materials in various formats. Although it is assumed that they are monitoring the needs of their constituencies as a part of the collection management decision-making process, the literature reflects only a few studies that focus on direct solicitation…

With all the new advances in library technology--including metadata, social networking, and Web 2.0, along with the advent of nonlibrary and for-profit digital information companies like Wikisource and Google Print--librarians have barely had time to reflect on the nontechnical implications of these innovations. They need to take a step back and…

This manual was written as part of a study entitled "Studying the Cost and Value of Library Services," conducted from fall 1993 through spring 1995. The goal of the study was to address the problem of developing models and methods for studying the cost and value of library and information services in a way that can be pragmatically…

This study was designed to analyze some of the services offered by Illinois libraries serving populations of fewer than 2,500, particularly in terms of how they operate and which circulation services are used most frequently. A questionnaire was mailed to 192 libraries, with 131 or 68.2% returning usable responses. Among the general findings: (1)…

This publication contains information from 20 state depository library programs. Reports from the Center for Research Libraries (Chicago) and the Library of Congress, which are officially designated as depositories by some states, are included for the first time. Reports provide information about: (1) name and address of reporting agency; (2)…

This SPEC Kit and Flyer focus on the extent to which Association of Research Libraries (ARL) libraries engage in formal or organized customer service programs. Seventy-five out of the 121 member libraries responded to the customer service program survey (61%). The SPEC Flyer discusses results in terms of customer service program characteristics,…

A task force was charged with developing a revised set of guidelines for public library service to children in Vermont. Together with the results of a survey of Vermont public libraries, the help of recommendations from other states, and the expertise of individual libraries, the task force drew up a number of guidelines. In the first section the…

This final report furnishes a summary of the special pre-conference symposium on "White House Conference on Library and Information Services '91: The International Dimension." This symposium focused on the many facets of global library and information services in the light of current needs, governmental programs, private sector…