This teaching case highlights the complex and unique strategic issues facing social media platform companies, using Facebook as the primary, motivating example. The case centers on the breach of trust that occurred when Cambridge Analytica acquired user data from 87 million Facebook accounts and then attempted to sway the 2016 U.S. Presidential…

In this research, a combination of both quantitative and qualitative approaches is used to identify different market segments in the education industry. To solve the research problem, an exploratory approach to data mining is used and, using a series of interviews with experts, the factors affecting segmentation are identified. Then, using the…

In this first issue of "Research Library Issues" ("RLI") in 2019, the authors explore privacy from a legal, digital, and applied perspective, with a focus on the implications and opportunities for research libraries. The current privacy landscape highlights the need for a nuanced understanding of the complicated nature of…

Career and technical education (CTE) programs (programs that teach students specific workplace skills aligned with the labor market) may track data for lots of different reasons: to comply with funding requirements, to manage their services and continually improve, to measure their progress toward their goals, and to evaluate whether they are…

Learn how exemplary countries are advancing the development of their youngest citizens. Drawing on a groundbreaking study by Sharon Lynn Kagan and her colleagues, "The Early Advantage 2" extracts the essential elements from six high-performing systems to determine what must be considered when creating and implementing programs and…

As new technology reshapes workplaces and jobs across North America, the United States, Mexico, and Canada need to reinvent the ways that they educate, train, and re-skill their workforces. With Mexico and Canada now the United States' two largest economic partners, more than ever the three countries need to work together to effectively and…

This short article describes an experimental radio-frequency identification (RFID) system designed to playfully explore the possibilities of object agency, in the form of "tweeting books". The use of web-enabled sensors is discussed in the context of the emerging field of Learning Analytics. The analysis of the "tweeting books"…

Stealth assessment has been successfully embedded in educational games to measure students' learning in an unobtrusive and supportive way. This study explored the possibility of applying stealth assessment in a digital reading platform and sought to identify potential in-system indicators of students' digital learning outcomes. Utilizing the user…

The Illinois State Board of Education (ISBE) is urged to submit a report to the General Assembly by December 31, 2021, with information on the reviewed areas and recommendations on how to streamline the school data reporting and collecting systems of the State of Illinois. ISBE supports more than 200 software applications that were created in…

The pandemic was, in some ways, a sneak preview of higher education's future, one in which technology-mediated and -enabled education is ubiquitous, but with the potential for deep inequities in access to high-quality learning. This report describes some of the ways in which higher education succeeded and fell short during the remarkable 2020-21…

This guidebook is designed for institutional leaders and student success teams who are ready to talk openly about the students they serve and who are eager to learn practical strategies from national experts and peer institutions. We cannot design an experience that meets our students where they are unless we holistically understand who they are.…

This report describes how Connecticut took steps to collect consistent attendance data by learning mode -- remote, in-person and hybrid -- and publicly released data in a timely manner during the pandemic. For example, the Connecticut State Department of Education (CSDE) agreed upon a standard definition of attendance -- showing up to school for…

Student parents face significant challenges that can limit their ability to enter, persist in, and graduate from college. Innovative partnerships between Head Start and the higher education system is a promising strategy to bring together essential supports to meet the needs of student parents and set them up for long-term success. This briefing…

Charter school authorizing is inherently contextual work, and each charter school authorizer is the expert on their own context and portfolio of schools. This toolkit is a self-guided resource for authorizers to "identify" indicators of distress, "audit" their current data collection methods for evaluating indicators of…

The Pandemic Electronic Benefits Transfer (P-EBT) program was launched as an effort to address the loss of access to free and reduced-price school meals due to widespread school closures at the onset of the COVID-19 pandemic. As schools reopened in a shifting mix of fully virtual, hybrid, and in-person formats and families lacked consistent access…