Discusses the state of sales training where it was, where it's going, and what companies are doing to ensure that their salespeople have the skills necessary to excel. Highlights electronic learning and emotional experience. (JOW)

Throughout the 25-year history of research on stimulus equivalence, one feature of the training procedure has remained constant, namely, the requirement of operant responding during the training procedures. The present investigation compared the traditional match-to-sample (MTS) training with a more recent respondent-type (ReT) procedure. Another…

The purpose of this exploratory study was to investigate some of the kinds of formal and informal workplace training activities that workers with low literacy engage in from different parts of Canada and the United Kingdom. The study employed a multi-site case study research design with 31 employees and 18 instructors from seven different types of…

A series of linked relationships is advanced which together suggest changes should be made to training programs for airside drivers at major airports in the United States, Australia and the United Kingdom. Overall, the links suggest a relationship between the number of airside incidents such as collisions at airports, the ethnic diversity evident…

Training individuals from diverse backgrounds and in changing environments requires customized training approaches that align with the individual learning styles and ever-evolving organizational needs. Scaffolding is a well-established instructional approach that facilitates learning by incrementally removing training aids as the learner…

Israeli junior high-school science teachers usually have a background in biology, and their knowledge of physics is limited. We show that by improving teachers' "qualitative understanding" it is possible to increase their confidence and willingness to teach physics. We conducted three-day workshops for teachers (n = 92), which were…

Hospitality sector needs new technological training tools, which can assist to improve sector employees' skills and services quality. The sector might be more interactive when these technological training tools used on the job-training program. This study addresses to issue of illumination of new technologic tools that enforce training in which…

Discrete-trial training (DTT) relies critically on implementation by trained tutors. We report three experiments carried out in the development of "DTkid"--interactive computer simulation software that presents "SIMon", a realistic virtual child with whom novice tutors can learn and practise DTT techniques. Experiments 1 and 2 exposed groups of…

The authors discuss 2 perspectives on the Multicultural Counseling Competencies (D. W. Sue, P. Arredondo, & R. J. McDavis, 1992): fixed goal and process. Noting that the process has been underemphasized, they introduce active racial/cultural awareness as an operationalization of this perspective. Current training approaches are critiqued from this…

This paper focuses on the role of cognitive disequilibrium in preparing democratic educational leaders. Followers emerge into leaders with what are many times unconsciously socialized norms and values indigenous to their local culture. One of the roles of a democratic leadership preparation program is to challenge these unconsciously accepted…

This article is concerned with professional needs emerging from the French labour market and their implications in terms of university training. The authors carry out their analysis by looking at the implications for sustainable development. In particular, the paper emphasizes how educational programmes can be built to provide sustainable…

The purpose of this study was to examine how faculty technology literacy and technology training impact their pedagogy. This required an examination of how faculty technology literacy skills related to pedagogical practice (integrating technology into their pedagogy), while controlling for training. Respondents surveyed in this study consisted of…

This article presents a reciprocal model of mentoring as an alternative approach to more traditional mentoring models. A mentor, experienced with online course delivery and pedagogy, worked with six online instructors over two academic terms within a reciprocal mentorship model. This model was designed to build a collaborative learning…

Starting from the CVTS-2 survey in which responses by Austrian and French employers revealed their very limited use of "non-school" types of training (on-the-job training, self-learning, job rotation, apprenticeship and quality circles, etc.), the author searches for the reasons for these two European exceptions. Although certain…

Reforms such as technology-enhanced instruction require principal leadership. Yet, many principals report that they need help to guide implementation of science and technology reforms. We identify strategies for helping principals provide this leadership. A two-phase design is employed. In the first phase we elicit principals' varied ideas about…