Describes LibRef-L, an electronic mail-based conference that was developed to provide a forum for the discussion of library reference service issues. Networks and electronic mail are described; a profile of subscribers is given; and how to subscribe to LibRef-L is explained. (two references) (LRW)

Provides an overview of past and present library services to, and policies about, deaf people. Unique characteristics of the deaf community are discussed; recent developments in deaf studies, communication techniques, and laws affecting library services to deaf people are reviewed; and the roles libraries can play in providing services are…

Presents guidelines and a self-assessment questionnaire that were developed by the New York Library Association for libraries serving users with hearing impairments. Areas covered by the documents include policy statements, materials, services, programing, cooperation with other agencies, facilities, and staff development. (LRW)

Discusses recent developments in extending library services into provincial centers and rural areas in the Solomon Islands. Topics addressed include background on library development in the Solomon Islands, the establishment of the National Library Service, links to government policy, rural library history and development, provincial libraries,…

Describes activities of the Advancement of Librarianship Program (ALP) sponsored by IFLA (International Federation of Library Associations and Institutions). Topics discussed include study grants awarded to librarians from the third world to study in Europe; model training programs; promotion of library services to rural areas; and literacy…

The Vocational Education Resource System (VERS) helps career/vocational educators, counselors, and administrators improve and expand programs for special populations. It offers technical assistance in program administration, instructional strategies, finances, accountability, and grant writing. VERS maintains a regional database of educators,…

Describes how public libraries can plan, fund, and implement scholar-led, library-based, humanities book discussion programs using the example of the Southern Connecticut Library Council. Key steps in planning, funding, targeting the audience, selecting topics and books, obtaining community support, recruiting scholars, marketing, administration,…

Demonstrates the benefits of intergenerational reading to children, seniors, parents, and libraries, and surveys library programs in Arizona, California, and New Mexico that mix generations with books and reading. The programs described vary from scheduled to spontaneous. (EAM)

Discussion of the merger of separate library units focuses on examples from Indiana State University Libraries' recent merging of the interlibrary loan unit of the reference department with the circulation department to form a new lending services department. Factors to consider in the merging process are discussed, emphasizing staff needs. (seven…

Considers changes that technology could make in libraries in the future. Highlights include digital formats; centralization of libraries and library services; the role of librarians; competition between libraries and for-profit information vendors; the publication process; the integrity of information in electronic format; costs; and access to…

A survey of 30 recently constructed academic libraries indicates that space needs for library media services can be allocated based upon the level of service the media center will provide. A method for calculating space needs based upon the level of service and the overall size of the library is proposed. (five references) (LAE)

Discusses reasons why patrons or librarians terminate the reference interview, including the content of the interview, interpersonal dynamics, and institutional or policy factors. Goals and objectives of the person terminating the interview are considered, and guidelines for policy development and performance improvement are offered. (30…

Survey of adult Canadian library users focused on defining "seniors," and determining their awareness of library programing and needs for further programing aimed specifically at older adults. Results indicated that, in an era of fiscal restraint, librarians need to be wary of improving services to seniors at the expense of other…

Based in Berkeley, California, the Green Library is dedicated to helping solve the world's environmental problems by providing information on ecology, environmental problems, public health, and related fields to overseas libraries. The library has opened environmental libraries in Poland and Nepal and plans to expand this network worldwide. (MES)

Describes use of the STAR (System Training for Accurate Reference) program at the Baltimore County Public Library to improve the interview skills of reference staff. The effectiveness of the program, staff training, performance evaluation, and effects of budget cuts are discussed. A sidebar summarizes STAR behaviors: open questions, verifying, and…