Suggests components necessary for a library career center to help patrons look for jobs. Highlights include location; collection; physical arrangement; local resources; teaching about appropriate Internet tools; word processing stations; having reference materials as well as circulating materials; and seminars. (LRW)

Describes a statewide language-development program developed among Maryland's city, county, and regional library systems to help parents prepare their preschoolers for success in school. Discusses child development, the role of libraries, storytelling training, and preschool literacy efforts by the Public Library Association; and lists Web…

Discusses the changing relationship between information professionals (vendors, database producers, and searchers) and end users during the last three decades. Examines the concept of the end user, including professionals; libraries; end user searchers; DIALOG and BRS; ease of use issues; search intermediaries; menu-driven systems; and CD-ROM…

This study applied an analytical technique called Data Envelopment Analysis (DEA) to calculate the relative technical efficiency of 95 academic research libraries, all members of the Association of Research Libraries. DEA, with the proper model of library inputs and outputs, can reveal best practices in the peer groups, as well as the technical…

The rationale for using Activity-Based Costing (ABC) in a library is to allocate indirect costs to products and services based on the factors that most influence them. This paper discusses the benefits of ABC to library managers and explains the steps involved in implementing ABC in the user services area of an Australian academic library.…

Presents ACRL (Association of College and Research Libraries) guidelines for library instruction and services for distance education. Highlights include the lack of service issues addressed in digital library discussions; distance students' characteristics; the library's role; and remote service to distance users. (Author/LRW)

Focuses on information and written communications throughout American history. Discusses writing in several media, beginning in the mid 1400s; development of the scholarly journal in the 1600s; growth of academic libraries and the transformation of American scholarship; early views of higher education and libraries; the mission and developing…

One of the two major ways of interpreting LibQUAL+[TM] data involves placing perceived service quality ratings within "zones of tolerance" defined as the distances between minimally-acceptable and desired service quality levels. This study compared zones of tolerance on the 25 LibQUAL+[TM] items across undergraduate, graduate student and…

Discusses the importance of libraries, books, and reading. Highlights include: the role of libraries in our culture; literacy, reading, and writing as the essence of thinking; the relationship between the book and the reader; and the impact of information technologies. (MES)

Addresses the Wallace-Reader's Digest Funds' experiences working with school libraries and the lessons learned from the Library Power initiative, including: how school libraries can support national education goals, particularly in meeting the challenges outlined in the No Child Left Behind Act of 2001; current threats to library reform; and how…

Discusses results of a questionnaire that was distributed to local union officials to determine their information needs and how they go about satisfying those needs. Highlights include union roles; information sources; effects of training on sources used; comparisons to previous research; suggestions for further research; and a copy of the survey…

Describes MusiCat, an experimental user interface designed in Denmark that reflects the different ways that patrons think when searching for musical material on the Web. Discusses technology versus content; search trees that use a hierarchy of subject terms; and usability testing. (LRW)

Considers the response of the public library to public demand for goods and services. The discussion makes distinctions between needs and wants and considers the roles of the public and private sectors in meeting user wants and needs. (two references) (MES)

Fourteen articles address issues related to library personnel administration in an automated environment, such as education for automation, salaries, impact of technology, expert systems, core competencies, administrative issues, technology services, job satisfaction, and performance appraisal. A selected annotated bibliography is included. (MES)

Discusses the current widespread acceptance of the public library model for prison libraries, in which preferences of the inmates are the chief consideration in programing and collection development. It is argued that this model results in recreational programs and collections that fail to fulfill the prison library's role in education and…