When the author saw the job ad for Metropolitan State University, she thought she had found a new way to be a librarian. In her new position, frustration and occasional terror sometimes grip her: when she's teaching, or speaking in front of other faculty members, or trying to figure out how to be a "professional." In other words, her…

While preparing to migrate from Innovative Interfaces' text-based serials module to its new Millennium Serials product, the author, a manager of technical services operations in a small academic library, found herself faced with a number of decisions regarding how to store holdings information. Holdings data is information about individual items…

Although academic libraries have a long tradition of program assessment, in the past the results have been more meaningful internally than externally. Recent changes in the conceptualization of libraries' role in higher education and advances in measurement tools will likely provide answers to different questions, particularly the relationship of…

Supporting the information needs of researchers adequately is a major challenge for university libraries. This paper outlines results of a survey of 23 researchers conducted by Deakin University Library into their information needs and perceptions of the library's role and performance. The survey challenged established ideas about researchers'…

This article discusses what the growing generation gap among library employees mean for academic research libraries and for the profession. Viewed collectively, the members of the under-35 cohort are a harbinger of a new kind of academic library professional, one whose traits bear directly on the ability of libraries to thrive amid the continuing…

As academic libraries move toward the electronic frontier for their serial subscriptions, there are several issues to be considered. This paper intends to outline the advantages and disadvantages with respect to electronic and paper serials, address selection criteria, and describe our practice in coping with these issues at the Leddy Library of…

Electronic performance support system (EPSS) technology provides a powerful mechanism for helping end-users operate complex systems. This article describes and discusses some research we have undertaken to explore their potential within academic library systems. Based on a needs analysis, an EPSS for supporting library users was designed and…

Academic librarians are challenged with development and maintenance of collections of research materials in various formats. Although it is assumed that they are monitoring the needs of their constituencies as a part of the collection management decision-making process, the literature reflects only a few studies that focus on direct solicitation…

To gather information on effective library signage, the Association of Research Libraries (ARL) distributed a survey to its 119 member libraries in fall 1994. Eighty libraries completed the survey. Responses overwhelmingly show the tremendous variety in the way libraries manage signs. Sixty percent of responding libraries report that their…

This annotated bibliography lists 36 books, reports, and journal articles on total quality management (TQM). Several discuss the implementation of TQM in the library setting. All but one of the sources were published in 1990 or later. Annotations include major themes and arguments, case studies, contents of collected works, and a number of…

The Systems and Procedures Exchange Center's (SPEC) Kits contain up-to-date information on the latest issues of concern to college and academic libraries and librarians today. This subject index to SPEC Kits covers all kits currently available from the Association of Research Libraries (ARL) Office of Management Services. Under each subject…

This bibliography lists 130 journal articles, reports, and monographs that discuss academic and/or faculty status for librarians in colleges and universities. Published between 1953 and 1991, individual items include faculty status guidelines and standards as well as information on appointments, tenure, and promotion. Some ERIC documents are…

The 10 essays in this collection describe conservation and preservation projects conducted at the Harry Ransom Humanities Research Center at the University of Texas at Austin. Eight of the 10 essays, each of which is written by a member of the Center's staff, address conservation treatments and issues. Two essays deal with preserving materials by…

This article reviews some of the topics relevant to education that librarians covered at the 1989 Special Libraries Association (SLA) conference: (1) space problems and space-saving solutions; (2) automation in media centers and academic libraries; (3) skyrocketing subscription prices; (4) collective bargaining by academic librarians; (5) growing…

Not every library has a specific department or area to handle its gifts and exchanges. This function is a vital part of every library program. This presentation is designed to increase awareness of the valuable contribution that the gifts and exchange function makes to the overall library program. Some of the contributions of the gifts and…