Describes the framework in which the research library at the University of Illinois at Chicago (UIC) reengineered its technical services operations. Focuses on the activities of the "Before Team" in evaluating, measuring, and redesigning the work processes that occur before the library receives an item. Discusses the results. (Author/AEF)

An American delegation assesses how children are faring as libraries in China adapt to the contradictions of a socialist market economy. Discussion includes examples of public-, academic-, and school-library programs, librarian attitudes, technology, and future changes. (AEF)

Library construction continues to thrive as money allows for new and remodeled buildings. This year's 197 public projects alone account for $543 million. The 81 new buildings join 116 additions/remodels and 35 academic libraries. Five tables provide statistics on new buildings and additions/renovations by name of institution and by state and…

The purpose of this research was to identify the service factors that influence judgments of customer satisfaction in the academic library/media center. The study, conducted at Florida State University examined the relative importance of these determinants of service quality and compared these results to earlier studies conducted with customers of…

Describes the Scoville Learning Center at Adirondack Community College (Queensbury, New York). Discusses the layout and functions of the building's three floors and learning-resources services, including staff, library instruction seminars, the online catalog, outreach, equipment, computer labs, and future plans. (AEF)

Describes the use of questionnaires and interviews for a study on the use of Abubakar Tafawa Balewa University Library (Nigeria) by international students. Problems faced by students are highlighted, including the language barrier, new services, and unfamiliar library terminology. (Author/LRW)

Describes a correlation method for calculating reference statistics using weekly door counts that was tested at the University of South Carolina while studying a sampling technique for collecting reference statistics. Results indicate this method may offer libraries an accurate and less time-consuming procedure for keeping reference statistics.…

Examines bibliographic relationships within the context of a global bibliographic database. Results of this research indicate that a core of works of similar character constitute the bibliographic population of American academic and research libraries (OCLC, Online Computer Library Center members). The size of a bibliographic family seems to be…

Reviews two projects incorporating document delivery into ready reference and acquisitions and provides an analysis of four major document-delivery vendors, as part of a research project funded by the University of Montana (Missoula) Faculty Grant Program and the Mansfield Library. Findings support integration of document delivery within a…

Evaluates "College & Research Libraries" and "Journal of Academic Librarianship" on the basis of types of articles published, structure of articles, types of statistics used, and data-collection methods. Results indicate that surveys are the primary form of data collection and descriptive statistics are used more frequently…

Discusses the results of a study that examined the influences of scholarly requirements, including research and publication, on academic librarians' ability to earn tenure or continuous employment. Reviews previous studies and discusses survey results that indicate a majority of institutions require some scholarship. (Author/LRW)

Examines library home pages of 50 universities and 50 two-year colleges to determine the home pages' purpose as manifested by their content and its placement within the structure of the site. Identifies aspects of the sites that reflect institutional character and a core common content that exists across academic-library Web sites. (Author/LRW)

Discusses cultural wars in academic disciplines and among populations within college and university campuses. Examines multiculturalism and the curriculum, ranging from reform of basic curricular requirements to the persistence of ethnic and gender studies programs, and considers opportunities for effecting change in academic libraries.…

Explores the status of the librarian in the Canadian university. Discusses the lack of peer status; the value of cross-national research; patterns of university restructuring, including libraries and librarians as targets for reductions; and the possibility of establishing Discipline Research Librarians, or Research Bibliographers, to improve…

Examines the characteristics of the "storylistening trance" and any influences (positive or negative) that affect it. Discusses results, which show that many listeners experience a qualitatively different state while listening to some stories. Concludes with a theoretical model of the storylistening trance and the applicability of findings to…