Discussion of ethics focuses on the role of human performance technology professionals in helping corporate ethicists. Highlights include definitions of ethics, morals, values, and business ethics; ethics in academia and in business; and application of the knowledge of ethics to decision-making. (Contains 18 references.) (LRW)

Describes a cost-benefit analysis study that resulted in unfavorable financial outcomes and discusses how this result became a learning opportunity for human-performance development/performance-improvement professionals in the organization. Considers failure in organizations and learning from failure. (Author/LRW)

Describes the benefits and potential drawbacks of transferring HPT (human performance technology) skills from outside consultants to managers within organizations. Discusses HPT competence and control over work environment, the role of traditional HPT experts after the shift, and three approaches to implementing the change. (PEN)

Provides an overview of the electronic business (e-business) revolution and suggests ways it will affect human performance improvement professionals. Highlights include customer reliance on the Web; use of the Internet and associated software to link employees, applications, and companies; information access and sharing; business-to-consumer and…

Although performance technologists recognize the importance of transfer, there are few studies of this complex process from the perspective of the individual, autonomous professional. For these trainees, intention to apply an idea is a vital part of transfer. Thus we asked: How do autonomous professionals learning from a training program form…

The new Hewlett-Packard was the largest merger in technology history. During its merger, the new company faced an intense organizational change and integration of two different corporate cultures. While all these changes were occurring, its Workforce Development (WD) was also facing its own reinvention--a paradigm shift from being just a training…

Problems with implementation of the No Child Left Behind Act (NCLB) can be assessed in light of change management theory. Viewing stakeholders collectively as a corporate entity supports employing change management strategies to make the NCLB work. Examining ways that organizational controls and change management can work together points to…

Complex human interactions involve more than just performance toward pre-determined goals. For this reason, systems that measure and seek to improve performance must adapt to a wide range of ever-changing patterns of individual and group behavior. Historically, HPT professionals have recognized these complexities and responded in a variety of…

This paper outlines the principles and theory of performance support (in general) and of electronic performance support (in particular). It explains why the design and creation of electronic performance support systems are so important as a mechanism for providing scaffolding environments for use in improving the learning experience for new (and…

This paper provides a survey of medical applications that make use of Web3D technologies, covering the period from 1995 to 2005. We assess the impact that Web3D has made on medical education and training during this time and highlight current and future trends. The applications identified are categorized into: general education tools; tools for…

In 2002, James Klein published a study based on a content analysis of research articles in "PIQ" from 1997 through 2000. That study was aimed at determining how much empirical research was being reported in HPT and what the focus of that research was. Klein found that only about one third of the articles published in "PIQ" represented empirical…

A transformation model of engineering education at the undergraduate level is constructed to define the human and technical resources that contribute to the production of a university-trained engineer. The theory of technical systems is applied in the development of the model to transform a graduating pre-university pupil into a university-trained…

Within the fields of human performance technology (HPT), human resources management (HRM), and management in general, performance measurement is not only foundational but considered necessary at all phases in the process of HPT. In HPT in particular, there is substantial advice literature on what measurement is, why it is essential, and (at a…

Discussion of the changes that human resource and training departments are undergoing. Focuses on the development of a soap opera format on the World Wide Web that reflects on performance technology, distributed technology, and shifting professional roles. Examples of episodes and suggestions for improving it as an educational tool are provided.…

Discusses unethical business conduct and corporate crime, focusing on workers who bend rules to achieve satisfactory performance and organizational goals. Describes research that investigated how two cues in an organizational setting, one legal (codes of conduct) and one social (company responses to ethical transgressions), affect how individuals…