Describes how the physical environment of the library at Saint Mary's University (Halifax) was developed into a more welcoming and inviting space. Highlights include the use of student marketing projects to examine perceptions of the library, including student surveys; raising its profile within the university community; and enhanced services.…

Examines the importance of understanding how and why academic libraries are changing, analyzes the limitations and difficulties of traditional library performance measures, and explores environmental factors that may help account for why library use is changing. Discusses how user behavior and preferences affect demand for and use of library…

Reports the results of a survey of reference librarians in public and academic libraries that investigated experiences with and attitudes toward the use of digital and networked technologies and resources in reference work. Highlights include a correlation between experiences and positive attitudes; characteristics of librarians; and current and…

Describes the development of a prototype Web-based database selection expert system at the University of Illinois at Urbana-Champaign that is based on reference librarians' database selection strategy which allows users to simultaneously search all available databases to identify those most relevant to their search using free-text keywords or…

Identifies factors that influence parental involvement and describes ways that school librarians can help parents gain the skills needed to support their children's technological learning. Describes levels of parental involvement and possible obstacles; working one-on-one, including parent volunteers; and community-wide outreach education about…

Explains federal standards that libraries can use to make Web sites accessible to users with disabilities. Describes Section 508 standards from the Rehabilitation Act of 1973; types of disabilities to consider, including vision, hearing, mobility, cognitive impairments, and seizure disorders; graphics; and conflicting interpretations of the law.…

The main insight given by this study of summer reading lists is that what students are assigned to read has more to do with individual teachers' beliefs and knowledge than any concrete practice. Teachers who make summer readings lists seem to be divided somewhat equally between focus on cultural literacy and desire to create lifelong learners.…

Describes the Florida Born To Read (BTR) program, a statewide early literacy program that has grown from 10 Library Services and Technology Act (LSTA) funded pilot projects in 1998-99 to include LSTA and locally funded programs in more than one-third of Florida's 67 counties in 2001-02. Sidebars list topics and presenters at BTR Capacity Building…

Discusses implementation of the automated recording of reshelving statistics for print reference materials and the use of these statistics in reference-collection development and management, especially in making acquisitions and weeding decisions, based on experiences at the University of North Carolina, Charlotte. (Author/LRW)

Discusses intangible and tangible benefits of scheduling technical services staff to assist at the reference desk: improved library service resulting from technical-services staff expertise, greater flexibility for reference desk staffing, enhanced bibliographic records for titles in the reference collection resulting in improved retrieval, and a…

Discusses findings from a study by the Division of Library Development and Services (DLDS), Maryland State Department of Education of how libraries provide information to children ages eight to fourteen. The survey examined factors/behaviors contributing to a successful library experience; to what degree questions/inquiries are answered; and…

Discusses new services that academic librarians are offering to users involving digital data, such as geographic information systems laboratories and electronic text centers. Suggests that human factors, such as management, organizational climate among the staff, and the development of a user community will determine the success or failure of the…

Focuses on the development of libraries and other information institutions in a new network space created by flows of data. Discusses the active user; the need for integration; rising level of infrastructure; shared activity; new divisions of labor; managing data flows; and rights and sale. (AEF)

Describes the eight-week "Reading is Fun" summer program, one of several ways the Metropolitan Library System serves Oklahoma County's at-risk youth. A lesson plan was developed that called for borrowing library books that related to a weekly theme, reading aloud to children, and hands-on activities. Other projects for at-risk youth are…

Outlines technology trends affecting library marketing: change is too slow; education is out/learning is in; the next generation are "NextHeads"; the next generation is different; change cannot be managed generationally; "virtual" is place, not format; communities of interest are not bounded by geography; new brands are…