Describes findings from a national research study about public library service to homeless children. Describes six exemplary library programs targeting homeless children and discusses characteristics and needs of young homeless children and their parents. Eight tables present statistics; the survey instrument is appended. (AEF)

Discusses the state of outsourcing in American libraries. Highlights include objectives (to reduce cost, increase the quality of service, and achieve a better price/performance objective); operations that can be outsourced; pros and cons; changes in the way library personnel view their work; outsourcing in special, public, academic, and federal…

Full-text services require more instruction and reference help than electronic bibliographic databases. To relieve pressure on reference staff, librarians at Pennsylvania State University developed weekly "Just-in-Time" demonstrations to help patrons learn how to use LEXIS-NEXIS. This article provides an overview of LEXIS-NEXIS and…

Discusses the role of the library in distance education and describes key elements of library services for distance education, including reference services; portfolio of nearby libraries or other resources; document delivery; databases; electronic journals; database of subject specialists; and electronic resources on the Web. (AEF)

A study of the information needs of off-campus higher degree by research students studying by distance education from Deakin University (Victoria, Australia). Study found that, although only 26.3% received guidance in research methods from supervisors, 83.7% used the Deakin University library and that, although 86% used libraries other than their…

Gives guidance in preventing library staff downsizing or outsourcing: remember the competition, read financial reports and periodicals, identify key library executives and patrons, define the library as a "profit center," market the library, make yourself essential and indispensable, remind users of the library's resources, embrace the…

Discusses the National Library of Education, the largest federally funded library in the world devoted entirely to education. Highlights include the mission; history; collections; services; task force; public relations; and a network of national education technology and related resources that will promote greater cooperation and resource sharing.…

Discusses four trends relating to document delivery (DD), its future, and its impact on both the publisher and the library: (1) growth of DD; (2) acceptance of DD as a component of collection development and interlibrary loan; (3) move toward electronic publishing and delivery; and (4) growing voice of the author. Eight charts illustrate trends.…

Examines the problems of viewing cataloging as an optional skill for librarians. Discusses factors that are eroding cataloging as a core competency, the elimination of cataloging positions amid shrinking budgets, the effect of this trend on library education and librarian role, mediocre service as an inevitable result, and the need to reestablish…

Describes the Internet Public Library, developed at the University of Michigan's School of Information and Library Studies. Site highlights include the reference center; the reading room, which includes materials in full text; youth and teen services; professional information for librarians; links to Web search engines; a Multiuser Object Oriented…

Reports on a survey that revealed that few U.S. libraries (46 of 485 responding institutions) offer self-guided English-only or multilingual audiotape tours for user orientation. Barriers to their implementation included lack of funding and the prospect of frequent revision. Issues of technological advancement, appropriateness, and maintenance are…

A survey of 97 Ohio college and university libraries provided data on types of accommodations made in Title II (public), Title III (private), and Title IV (communication services and auxiliary aids) with respect to: access; auxiliary aids and services; restroom facilities; signage; and staff and policy making. Investigated the effects of…

Outlines the design, objectives, and evaluation of an introductory Internet workshop offered with library instruction classes in an electronic classroom at Queens University (Kingston, Ontario, Canada). Presents teaching tips and frequently-asked questions. The Internet primer handouts are appended. (AEF)

Presents the results of a survey conducted at the State University of New York Albany to explore library patrons' use of the Internet and their use of the library-sponsored Internet instruction program. Results indicate that most Internet users chose to learn on their own; different instructional needs, based on gender and learning style were…

Outlines the Follet Report, the United Kingdom's Electronic Libraries Programme, and the Focused Investigation of Document Delivery project, and describes document delivery research projects in the areas of resource sharing, network communication, scanning, and electronic delivery systems. Suggests that librarians reassess their roles, and calls…