Transfer students represent an increasingly important group in four-year schools. To date, only limited information on the research abilities and library needs of this group has been reported. A survey of information needs and skills of incoming transfer students at Western Washington University (WWU) showed that while many reported some…

Citation analysis of 265 Workforce Education and Development (WED) dissertations, theses, and graduate research papers at Southern Illinois University Carbondale (SIUC) was used to (1) determine core serials in the discipline, (2) provide Morris Library with a guide to serials acquisition and maintenance in the discipline, and (3) provide future…

When George Mason University's Johnson Center opened a decade ago, it was on the leading edge of architectural design and innovative thinking about spaces for learning. Over time, the building has retained many of its revolutionary aspects even as it has accepted encroachments of conventionality. With its four floors and central atrium, twenty-two…

Higher education programs across the nation have recognized that transformation in pedagogical norms is critical. Often, decreased funding for education is cited as a primary driver for the need to transform the way higher education does its business. This article describes a series of factors that confirm that the decrease in funding is only one…

The number of state virtual libraries is rapidly expanding. These virtual libraries might include collections of subscription databases; state weblinks and resources; digital collections of primary source documents; and a state union catalog or links to school, public, and academic library catalogs. Most of these virtual libraries include an…

What will Google do next? Representatives of the company divulge few details of their projects -- a policy that, in the case of its partnerships with university libraries, probably only fuels the buzz. In this interview, Adam M. Smith, a senior business-product manager, discusses Google's work with publishers and libraries on expanding its…

As an information and instruction librarian at SUNY-Cortland, the author is responsible for designing, developing, and maintaining the Library's Web site. In this article, she describes her experience in combining print/microform holdings list. She pursued a strategy that would make the two holding lists "appear" as one by using XML. She iterates…

Online library services have been mostly available uniquely in English. To serve the diverse communities that uses library services, a growing number of libraries have been investigating the ins and outs of offering virtual reference in languages other than English. Developing this kind of service in languages spoken by various library user groups…

In late 1990s, Gap theories and the LibQual model began to be widely accepted by research libraries in the U.S. Since then, library service evaluation and user satisfaction issues have been discussed in various aspects of both the research and professional literatures of library and information science. Although the research presented herein is…

The UCLA Library has had a long-standing commitment to the attributes espoused by the teaching library model outlined in the seminal essay by Stoffle, Guskin and Boisse, "Teaching, Research, and Service: The Academic Library's Role" (1984). Information literacy was identified as a goal in the Library's strategic plan in late 2001. This…

Three sources indicated the need for designing a usability study of the Western Michigan University Libraries' Web site: the results of the 2004 LibQUAL+ survey; the completion of the library's new strategic planning document; and suggestions by library customers and library staff. LibQUAL+ findings and customer comments suggested customers…

Twenty-one scholarly papers and fourteen abstracts comprise the content of the ninth annual "Brick and Click Libraries Symposium," held annually at Northwest Missouri State University in Maryville, Missouri. The peer-reviewed proceedings, authored by academic librarians and presented at the symposium, portray the contemporary and future…

Scarce resources, changing customer expectation, and the changing role of top management are all factors that have contributed to the implementation of total quality management (TQM) in libraries. Instructional articles, conferences, and videos can alleviate some concerns of cost and time commitment. Many libraries already practice some of the…

This paper describes the evaluation of a current awareness or selective dissemination of information (SDI) service at New Mexico State University. To provide expanded library services to faculty, a current awareness service was offered to 18 science departments in 1991. A profile for each researcher enrolled was entered into a program and was run…

This research was conducted in order to examine whether libraries are maintaining consistent and complete subject authority control and creating syndetic reference structure for popular topics. A descriptive study of 15 private liberal arts college libraries was conducted to determine whether the Library of Congress (LC) prescribed "see"…