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Peer reviewedStalker, John C.; Murfin, Marjorie E. – Journal of Academic Librarianship, 1996
Discusses the results of the Wisconsin-Ohio Reference Evaluation Program (WOREP) that was used by the reference department at the Brandeis University (Massachusetts) library. Results are compared with an onsite evaluation to determine factors that influence the provision of high-quality reference service. (LRW)
Descriptors: Academic Libraries, Case Studies, Comparative Analysis, Evaluation Methods
Peer reviewedPersons, Nancy A. – College & Undergraduate Libraries, 1996
Offers a model for academic libraries that bases decisions on CD-ROM cataloging, circulating, and housing on three factors: type of data on a CD-ROM, who will use the data, and how they will use it. Four types of CD-ROMs are discussed: music, reference, data, and CD-ROMs that accompany other materials. (DGM)
Descriptors: Academic Libraries, Cataloging, Classification, Higher Education
Peer reviewedElmborg, James K. – portal: Libraries and the Academy, 2002
Proposes that academic librarians use constructivist learning theory, primarily composition theory, to develop a pedagogy for the reference desk. Implies that reference is a form of teaching, and that to maximize their educational effectiveness, academic librarians need to approach reference transactions as academic conferences where teaching and…
Descriptors: Academic Libraries, Constructivism (Learning), Higher Education, Instructional Design
Peer reviewedSchmiesing, Ann; Hollis, Deborah R. – portal: Libraries and the Academy, 2002
Analyzes the pedagogical rationale and learning outcomes for incorporating a special collections department in teaching humanities undergraduate and graduate courses. Presents a case study that highlights an innovative collaboration between a University of Colorado German professor and the special collections librarian and staff. (Author/LRW)
Descriptors: Academic Libraries, Case Studies, German, Higher Education
Peer reviewedDuffy, Jane C. – Issues in Science & Technology Librarianship, 2002
Provides an overview of characteristics among Association of Research Libraries (ARL) physics Web pages. Examines current academic Web literature and from that develops six benchmarks to measure physics Web pages: ease of navigation; logic of presentation; representation of all forms of information; engagement of the discipline; interactivity of…
Descriptors: Academic Libraries, Audience Awareness, Benchmarking, Higher Education
Peer reviewedJiao, Qun G.; Onwuegbuzie, Anthony J. – Library Review, 2002
Describes a study of graduate students that examined the relationship between library anxiety and social interdependence. Discusses use of the Library Anxiety Scale and Social Interdependence Scale; and considers the effects of barriers with staff, comfort with the library, knowledge of the library, individual attitudes, affective barriers, and…
Descriptors: Academic Libraries, Affective Behavior, Graduate Students, Higher Education
Peer reviewedLederer, Naomi – Reference Librarian, 2001
Summarizes national survey findings of email reference services in academic and public libraries; describes types of email reference services for selected Colorado libraries; and focuses on a detailed overview and analysis of two years of Colorado State University's email reference experiences. (Author/LRW)
Descriptors: Academic Libraries, Electronic Mail, Higher Education, Library Services
Peer reviewedLopez, Cecilia L. – Journal of Academic Librarianship, 2002
Discusses assessment of student academic achievement, how librarians can participate, the role of the Higher Learning Commission's assessment matrix and accredited institutions, examples of strategies institutions have used to deal with challenges to implementing useful assessment programs, and examples of indirect and direct measures of student…
Descriptors: Academic Achievement, Academic Libraries, Accreditation (Institutions), Higher Education
Peer reviewedRuppel, Margie; Fagan, Jody Condit – Reference Services Review, 2002
Analyzes survey results of university students who used the instant messaging (IM) reference service at Southern Illinois University Carbondale's library. Focuses on the results of two surveys, including a comparison of IM reference and traditional reference desk experiences; provides an overview of the IM reference system and usage data; and…
Descriptors: Academic Libraries, Comparative Analysis, Higher Education, Library Services
Beagle, Donald; Kenney, Anne R.; McGovern, Nancy Y.; Martinez, Ida T.; Heidig, Lance J.; Bonthron, Karen; Urquhart, Christine; Thomas, Rhian; Ellis, David; Everitt, Jean; Lonsdale, Ray; McDermott, Elizabeth; Morris, Helen; Phillips, Rebecca; Spink, Sian; Yeoman, Alison; Armstrong, Chris; Fenton, Roger; Paskin, Norman; Miller, Paul; Dawson, David; Perkins, John – D-Lib Magazine, 2003
Includes five articles that discusses c-space as a visualization schema related to keyword distribution in information retrieval; academic librarians and alternative information providers, such as Google and eBay; electronic journal use in higher education in the United Kingdom; digital object identifiers; and international audiences for digital…
Descriptors: Academic Libraries, Electronic Journals, Foreign Countries, Higher Education
Peer reviewedWu, Mei-Mei; Liu, Ying-Hsang – Journal of the American Society for Information Science and Technology, 2003
Explores how intermediaries seek information from patrons by analyzing intermediaries' elicitation utterances through three dimensions: linguistic forms, utterance purposes, and communicative functions. Reports on results of questionnaires given to patrons and intermediaries in academic and research libraries in Taiwan and investigates…
Descriptors: Academic Libraries, Foreign Countries, Higher Education, Information Seeking
Peer reviewedMacWhinnie, Laurie A. – portal: Libraries and the Academy, 2003
Some academic libraries have adopted the idea of the information commons, a central location providing computers, information resources in various formats, and staff assistance. An overview of several information commons in the United States and Canada is presented, and missions, features, strengths and weaknesses are explored. A table identifies…
Descriptors: Academic Libraries, Foreign Countries, Futures (of Society), Higher Education
Peer reviewedMach, Michelle; Oling, Lori – Internet Reference Services Quarterly, 2002
One hundred twenty-three Association of Research Libraries (ARL) Web sites were examined for the presence of a virtual tour. Over half offered at least one. Each main or undergraduate library tour was reviewed for the use of standard Web conventions, features, content and navigation using a checklist of 32 items. Emerging trends and…
Descriptors: Academic Libraries, Design Preferences, Evaluation Criteria, Higher Education
Peer reviewedKramer, Eileen H. – RSR: Reference Services Review, 1996
Research at a library at Utica College (New York) revealed that "roving" reference librarians provided more sophisticated and thorough service than "stationary" ones, improving student search strategies and prompting twice as much work with electronic resources as conventional service. Roving also boosted librarian-client…
Descriptors: Academic Libraries, Case Studies, Higher Education, Librarians
Peer reviewedFrazer, Stuart L.; And Others – Journal of Government Information, 1997
To consolidate library public service points and reallocate staff resources, Old Dominion University Library (Virginia) transferred responsibility for government documents reference service to the library's main reference desk. A team-based approach was used to manage aspects of the merge, including training of reference desk staff and production…
Descriptors: Academic Libraries, Depository Libraries, Government Publications, Higher Education
