This report documents the results of a survey on the current use and management of approval plans, and compares them with similar studies published in SPEC kits in 1982 and 1988. Overall, Association of Research Libraries (ARL) institutions still consider approval plans to be efficient and cost effective. Survey results include: (1) the percentage…

The Systems and Procedures Exchange Center (SPEC) surveyed Association of Research Libraries (ARL) institutions to measure the degree of electronic resource sharing in ARL libraries; to discover which resources are being shared and between what kinds of institutions; and what documentation is available. Of the 119 ARL institutions surveyed, 53…

This report describes Copenhagen (Denmark) Business School Library's (CBSL) use of performance measurement to manage the quality of library services and facilities. The CBSL quality management program consists of: a statement of strategic goals of development and operation, including a focus on users, good service, efficient internal functions,…

This study shows how performance measurement can be developed to take advantage of the most advanced computer software and hardware now available. The "Toolbox" study was commissioned by the European Commission (EC) and undertaken by De Montfort University in partnership with Essex County Libraries and the Library and Information…

This final report describes a two-year project to create a library-supported Scholar's Workstation that provides convenient, timely user access to information in or near the scholar's workplace, particularly in relation to environmental studies. The University of Tennessee, Knoxville (UTK) librarians demonstrated current and emerging information…

Designed as a planning tool and a statement of philosophy and mission, this five-part strategic planning report provides information on the activities, goals, and review processes of the Learning Resource Services (LRS) at Austin Community College in Austin, Texas. The LRS combines library services, access to computer terminals, and other…

The South Carolina State Library's plan for use of Library Services and Construction Act (LSCA) Title I, II, and III funds is presented. Highlights include: a profile of the public, including special needs populations; profiles of the state's libraries and their needs; criteria, priorities and procedures for library improvement under Title I…

The 12 papers in this volume explore the development of electronic texts in the humanities and describe the possible roles for libraries as electronic books take the place of printed ones. The diverse perspectives of librarians, publishers, system administrators, scholars, readers, and writers are brought into conjunction, and a number of…

End-user interfaces for the online public access catalogs (OPACs) of OhioLINK, a system linking major university and research libraries in Ohio, and its 16 member libraries, accessible through the Internet, are compared and evaluated from the user-oriented perspective. A common, systematic framework was used for the scientific observation of the…

Following a prefatory tribute to distinguished librarian Herbert S. White, this publication includes the following papers, mainly focused on user needs and library services in the electronic library age: "Information Technology, Users, and Intermediaries in the 21st Century: Some Observations and Predictions" (Herbert S. White);…

The academic library environment is in transition because of the enormous financial pressures placed on university libraries by simultaneous budget decreases and increased demands for services. Changes brought about by economic restructuring of the scholarly research and publication process, the emergence of a scholarly electronic communication…

This volume contains the proceedings of the third joint symposium of the Association of Research Libraries (ARL) and the Association of American University Presses (AAUP). The following papers were presented: "Opening Remarks for the ARL-AAUP Symposium" (Lisa Freeman); the keynote address, "We're All in this Together, Aren't…

This document reports the preliminary results of a survey conducted in the spring of 1993 to gather information on the status and use of video collections and multimedia in Association of Research Libraries (ARL) libraries. Results from the survey include: 84 percent of the 73 respondents collect videorecordings; the largest collections are on VHS…

This study is based on a survey of a sample of 162 academic libraries holding between 90,000 and 500,000 volumes. The report begins by comparing various characteristics of the libraries to arrive at a profile of an average sample library in terms of volumes, enrollment, volumes per student, budget, expenditures per student, salaries as percent of…

The 16 papers in this collection focus on the impact of new technologies on libraries and their managers: (1) "Has Technology Failed Us?" (Frederick W. Lancaster); (2) "The Wheel of Fortune: Academic Libraries. IT and the Re-emerging Past" (Alasdair Paterson); (3) "Management Strategies for Enhancing the Adoption of Technological Innovations"…