Discusses methods that the Oceanside (New York) Library used to create programs for children with special needs. Story hours for children with and without parents are described; staffing issues are addressed; particularly helpful books are noted; and incorporation into the summer reading program is discussed. (LRW)

Examines the current state of cooperative reference services through a review of the literature and interviews with librarians involved in cooperative services. Topics discussed include the need for cooperative reference services; structure, staffing, and funding; the use of communications technology; and factors to consider in planning…

Considers how to plan for online reference services. Highlights include local access to databases, including CD-ROM and database licensing; local gateways; online search services; and planning considerations, including cost, locating online information, telecommunications and computing infrastructures, and equal access. (Contains 15 references.)…

Explores how people with disabilities use computer technology, as well as the issues involved in using this technology to access electronically published materials. Topics discussed include definitions of disability; uses of adaptive technology; the physical environment; documentation, training, and support; problems in accessing electronic media;…

Describes four women whose careers have involved library automation and who are prototypes for librarians whose service philosophy will be realized through new tools and tasks. How the women were located and interviewed, their first experiences with computers, the role of mentors in their development, and their publishing efforts are described.…

Describes developments in library services that took place in Oman from 1970-90 and discusses the current status of library development. Topics discussed include the rapid social and economic development in Oman, the lack of human and physical resources, the lack of a national library, and deficiencies in school libraries. (five references) (LRW)

The revival of exhibitions has been occasioned in part by a wave of renovations taking place in libraries across the country. Exhibitions of library materials promote awareness and use of library collections and can serve as a "hook" to stimulate reading. Public response to library exhibition programs in major cities is enthusiastic. (SD)

Reviews the academic and nonacademic problems faced by community college transfer students. Advocates a strong role for the community college library in providing accurate information about articulation and transfer. Argues that library skills can promote transfer students' success and discusses ways community college librarians can help develop…

Describes a study that was conducted to determine which databases provide access to the CD-ROM journal literature that meets the information needs of librarians and information center managers. Search strategies are explained, journals are ranked by frequency of citation, databases are evaluated for their usefulness, and further investigations are…

This theme issue discusses the Illinois Library and Information Network (ILLINET). Topics addressed include network components, the interlibrary loan code, the resource sharing union catalog, the OCLC users' group, OCLC's EPIC service, access to indexing services, SILO (Serials of Illinois Libraries Online) members, and excerpts from the…

Describes contents and format of effective quick reference guides for users of CD-ROM databases. The different needs of beginning and more sophisticated users are detailed; guidelines for organizing information and laying out the text are provided; and two formats for user aids are pictured. (KRN)

Reviews the mandate and mission of the National Commission on Libraries and Information Science (NCLIS) and describes its successful initiatives supporting library issues and community library programs. Excerpts from a letter written by Marilyn L. Miller, president of the American Library Association, in support of NCLIS are included. (EA)

Advocates the use of the Total Quality Management (TQM) model for libraries to survive financially and to retain their customers. An award for library quality based on the Malcolm Baldridge Award is proposed to enable institutions to use an evaluation procedure that rewards a commitment to continuous improvement. (Contains five references.) (EAM)

Describes the incongruence between the service priorities of the public library community and the public. The results of a public poll on library roles (e.g., educational support, independent learning, preschool programs, community information, reference, and popular materials) and an analysis of public library data for 1992 are compared and…

Examines one academic library's experience with CD-ROMs distributed through the depository library program. Technical, financial, and psychological barriers that were overcome through library administration and staff efforts are described. Recommendations for improving GPO (Government Printing Office) services are offered. (Contains five…