Evaluates the effect of budget cuts on undergraduate library services to secondary users. Topics discussed include the reasons for the public's increased use of academic libraries; how academic libraries are responding to such demands; and strategies for implementing new service and access policies. A brief bibliography and a sample library policy…

Presents the results of the Seattle Public Library's survey on its Internet service. Seventy-one percent of users were satisfied with the service, but expressed a need for more staff assistance and instruction. Users also valued using the Internet for educational assistance. A sidebar by Jacobson highlights students' expectations for Internet…

Describes the Health Information Project, a plan created by the Maryland State Department of Education that allows residents to obtain health information from public libraries. Examples of patron situations involving health questions illustrate the plan's main elements: collection development, staff training, networking with community agencies,…

The lead article in this section argues that the profession's current focus on technology has compromised academic librarianship's scholarly values, eroded the quality of rhetoric between librarians and patrons, and contributed to the ascendancy of information over knowledge. Renewal of the teaching function and reaffirmation of traditional values…

Discussion of resource sharing and interlibrary loans in Illinois libraries focuses on patron-initiated interlibrary loans. The implementation of a patron-initiated service in the Lincoln Trail Libraries System Automation Consortium is described; results are discussed; and a shift in lending and borrowing patterns is examined. (LRW)

Since 1991, the Buffalo and Erie County Public Library has co-sponsored a successful book review series that takes place in downtown restaurants in the evenings to promote the library and revitalize downtown. Highlights include discussions of past book review sessions, program initiation, and advantages for involved parties. (Author/JMV)

Discusses the goals of public libraries in the 1990s: (1) to provide recreational reading materials, and (2) to provide information. Presents a model that divides library services into community resource centers, which focus on community education based on community needs, and local information centers where information can be accessed…

World Wide Web (WWW) is a multimedia, globally distributed, client/server information system based on hypertext. WWW browser software (Mosaic, Cello, and Samba) allows users to navigate hypertext documents via the Internet. Libraries are taking advantage of the fact that hypertext linked documents can be easily and inexpensively shared. (JMV)

Implications from research suggest that library programs must be based around learning, that students' prior learning or mental models affect new learning, and that no significant learning occurs unless students are supported in their content and process learning. (Author/AEF)

Discusses the evolution of GIS (geographic information systems) services and the roles that reference and public services professionals may play in providing this technology to users: developing collections to incorporate GIS; providing access to spatial information and software tools; and facilitating intellectual access to GIS concepts and…

Examines data from the National Center for Educational Statistics to determine whether networking and resource-sharing activities of public libraries have increased libraries' use of Interlibrary Loan (ILL). Results suggest that libraries have significantly increased their borrowing through ILL in recent years. Two tables provide loan statistics.…

Discusses "revisioning" the school library media program. Highlights include the power of school media specialists; comparisons to community businesses, including marketing, displays, themes, and materials and staff; library services and staff attitudes; and creating a new image. (AEF)

Discusses the impact of Internet access on library reference services based on 1994 interviews with almost two dozen university librarians. Highlights include library policy, overcrowded workstations and methods of controlling use, recreational use of terminals that interferes with more formal library use, restriction as a form of censorship, and…

Through a review of literature, information-seeking characteristics of multiethnic groups are identified. Discusses barriers to communication in libraries, program development for patrons for whom English is a second language, needs assessments, outreach, training, and recruitment. (AEF)

Discusses kinds of problems public librarians encounter in the process of providing legal and health information. Data are compared from two surveys of reference librarians who provide legal and health information services in Ontario (Canada) public libraries, and implications for collection development are suggested. (17 references) (LRW)