Reports on a study of 40 audiotaped reference interactions between librarians and public library users. Data analysis focused on users' problem formulation, librarians' elicitation of information from the user, unsolicited information provided by users and the effect of these factors for the outcome of the interaction. (Author/AEF)

Examines the pros and cons of providing access to the World Wide Web for library patrons as well as suggesting solutions to problems. Discusses the establishment of a library policy governing the use of the Web, as well as the importance of workshops and instructional materials on Web use in libraries. (Author/AEF)

Although Spanish interlibrary loans (ILL) have increased from 100 to 525 per 100,000 inhabitants, there are still many problems to resolve. Examines a plan developed by the Consejo Superior de Investigaciones Cientificas (CSIC) Library Network to improve ILL services. Provides a comparative analysis of ILL services from 1992-1995. Includes charts…

Following a background on the development of Library Industry Competency Standards within Australia and the impact of these standards, this paper focuses on issues raised, opportunities for integration, and future challenges. Concludes that through staff participation and simplicity of implementation the standards have the potential to add to…

Prison library programming has positively affected inmate rehabilitation by providing a venue for learning and literacy education. Describes programs where inmates read and performed operas and participated in essay contests. Highlights San Quentin's Fathers as Teachers: Helping, Encouraging, Reading, Supporting (FATHERS) program and Cook County…

President Clinton discusses issues affecting libraries and explains his administration's plans regarding them. Addresses connecting educational environments to the Internet, the Communications Decency Act, the Federal Communications Commission, the Telecommunications Act of 1996, and rates for "universal service." Describes federal…

Discusses the evolving role of academic libraries in providing products and services to distance learners. Guided by accreditation standards, libraries are examining how well their services satisfy the unique needs of these students. Gives examples of library policies and procedures, highlights Internet significance, and discusses future trends in…

Describes a study of two-year college faculty teaching credit courses in correctional facilities to determine their opinions regarding scheduling, library services, and availability of computers. Finds that faculty were concerned about difficulties in using library services and scheduling problems due to rigid prison schedules. (15 citations) (KRG)

If the National Information Infrastructure Act of 1995 becomes law, the public will lose important rights to use electronic works in scholarship, teaching, and research. Libraries will find it difficult to make electronic works available to their users if copyright holders begin to implement licensing systems requiring a "pay-for-view…

Discussion of library use and user satisfaction focuses on two measures, one based on weighted data and the second based on factor analysis. These measures were studied for their interrelationship and were used to evaluate library services at the National University of Rwanda (Africa). (LRW)

Though the bookmobile has fallen on hard times, the cybermobile, a technology platform combining personal computing, CD-ROMs, fiber network, and wireless access to the Internet, may be the next step in mobile library services. Discusses standard vehicle, computer hardware, software, wireless access, and alliances with users, vendors, and community…

The New York State Developmental Disabilities Planning Council and the New York State Division of Library Development collaborated to create 19 library-based parent resource centers to provide information on child development, disabilities, and parenting. Describes program components; impacts on patron satisfaction, library services, and the…

Discusses results of a survey conducted by "Library Journal" to ascertain to what degree librarians' jobs were evolving and why. Highlights include the major influence of technology; experiences of a reference librarian at the University of California at Berkeley; and professional and support staff perspectives at academic, public, and…

Research has shown links between good libraries and good student performance. A good library is adequately staffed, stocked, and funded. Its staff is involved in the school's teaching and learning; provides access to materials; has collegial, collaborative relationships with teachers; and embraces information technology. A dynamic librarian and a…

In remote Bristol Bay (Alaska), award-winning librarian Tiki Levinson built a library program that inspired students to read and teachers to embrace new resources for their classrooms. She recommends new books and Web sites to students and teachers and searches avidly for new resources that might pique a child's interest or meet a teacher's needs.…