Fans of mobile devices are everywhere, and they are using their PDAs, smart phones, and mobile phones to access Web-based content. Chances are that they are trying to access your library's Web site or find library-based content for their devices. In this article, the author presents some tips on how to serve those who wants to grab some fast info…

RSS or Real Simple Syndication is a technology that allows an information user to subscribe to "feeds" or streams of information from any number of content producers, including traditional media outlets and blogs, all for free. With RSS, one can connect to more information in less time, thus keeping track of news, ideas, and conversations almost…

Electronic resources are more prominent than ever in library collections, yet they resist easy management. A range of tools and cooperative efforts are emerging to improve the management and evaluation of electronic resources. Initiatives are underway to standardize and automate the harvesting of usage statistics and e-journal title and holdings…

Libraries are changing. Funding limits and customer demands are transforming staffing levels, service models, access to resources, and services to the public. Administrators and taxpayers are seeking more efficient ways of delivering services to achieve greater returns on financial investments. In this article, the author discusses the benefits of…

This article features the Pierce County Library System (PCLS) in Tacoma, where new services are changing the way customers experience the library. PCLS is comprised of 17 branches, two bookmobiles, one Explorer Kid's bookmobile, serves 509,000 people, and has 234,000 cardholders. The evolution of customer expectations and needs motivated the…

In 2005, the University of Texas (UT) at Austin made some surprising national headlines when it removed the book collection from its undergraduate library. Behind the sensational headlines, the move was in fact more "life-as-usual" than "radical change." In today's academic libraries, technology is constantly redefining library…

As Gail Bush reports, "each section of this monograph includes articles that invite the reader to explore his or her own response to the authors' messages... The purpose here is not to set in stone principles and practices to be followed blindly but to present a disposition toward intellectual behaviors that seriously consider our responsibilities…

"Urban Teens in the Library" is the perfect solution for the concerns and uncertainty many librarians face when supporting this group of patrons and students. From a team of experts who have researched the information habits and preferences of urban teens to build better and more effective school and public library programs, this book will show…

Comprehensive, easy to use, and overflowing with fresh ideas, "Preschool Favorites" has everything needed to create storytimes: just add the kids! Each of the 35 fun themes includes a wealth of book suggestions, fingerplays (the "glue" that holds storytime together!), short poems, flannelboard stories (complete with patterns), music suggestions…

The Australian Museum, Sydney, is Australia's oldest museum, internationally recognised for its longstanding scientific contributions. Less well-known is the Museum's fine collection of monographs and journals relating to natural history and anthropology, which has been used to support the work of Museum staff and external enquirers since the late…

In this article, the author recounts her experience in 2005 as a library director at the Mount Laurel Library in New Jersey. She thought her people at the library were in fairly good shape in terms of the professional staff's understanding of the confidentiality rules governing their customer information. However, she was wrong. This was driven…

This article analyzes a textbook collection project that spanned three semesters at the University of Minnesota. The project consisted of collecting extra copies from professors in several departments and placing the items on reserves for short term circulation; there was a small amount of money dedicated to the project. An analysis of circulation…

Reference librarians often encounter "instrument seekers," library users who need to find a complete psychosocial test, scale, or questionnaire to use or adapt for research or clinical use. This article focuses on the resources that can help to answer these types of questions. Reference books, monographs, journal articles, and online…

Library services to Native Americans have expanded greatly in the past several decades, but more work still needs to be done to provide for the information needs of Native Americans. Data from the U.S. Current Population Survey were used to compare library use rates of Native American households to rates of Anglo households. Results show that…

This article reports the results from a national survey of experiences in postsecondary education of students with visual impairments in gaining access to textbooks. Participants were members of listserves sponsored by the student affiliates of the American Council of the Blind and the National Federation of the Blind. While the majority of…