Describes six information technology projects in California libraries, including Internet access in public libraries; digital library developments at the University of California, Berkeley; the World Wide Web home page for the state library; Pacific Bell's role in statewide connectivity; state government initiatives; and services of the state…

Argues that reorganizing libraries around the concept of user-focused access will help community colleges meet the information access challenges they face. States that integrated systems and the Internet have enabled libraries to broaden their concept of access from the physical collection to include thousands of other library collections and…

Offers suggestions to librarians for enhancing delivery of bibliographic instruction sessions. Includes topics such as "attitude matters more than content,""you may need a coffee bar for librarians,""rigidity is only good for dams,""learning travels up the fingertips," and "they want it convenient." (NB)

Describes the "Jump Start" program, developed with Library Services and Technology Act funds and designed to provide more pre-school services to children in a poor community in Chicago. Discusses the project plan; workshops for area child care providers and future workers in the field; collection development; outreach to educational institutions;…

Discusses the results of four statewide studies on the impact of school library media programs on the academic achievement of public school students. Topics include roles of media specialists; teaching; information access and delivery; program administration; staff activities; media center use; and the availability of technology. (LRW)

Findings from informetric research represent an important background resource to add to the mix of information useful for resolving difficult and ongoing problems in specific library environments or information service settings. This paper provides examples of informetric research that can be useful input to decision-making in the field of library…

Accessibility issues are at the forefront of library services as the number of students with disabilities attending colleges or universities continues to increase. Three areas where academic librarians can concentrate efforts to better meet the needs of these students are: bibliographic instruction, web page design, and staff training. While the…

This article shares the experience of implementing, enhancing, and publicizing access to the American Sign Language (ASL) video collection distributed by California Department of Education. The author discusses the issues of service to deaf and hearing-impaired people, including policy adjustments, staff training, and development of the special…

The impacts of technology upon traditional library resources are sometimes unexpected. The library at California's University of the Pacific discovered that usage of print materials was dwindling, even though the addition of a 50-station "Information Commons" had bolstered overall library use. At first it was anticipated that the…

The University of Illinois at Urbana-Champaign (UIUC) Library participated in the statewide conversion to a new integrated library system in the summer of 2002. Prior to the system's implementation, various local and statewide committees coordinated efforts to train their staffs so as to ensure a seamless transition. This case study analyzes, in…

Developing a library collection to support the curriculum of Canada's largest computer studies school has debunked many myths about collecting computer science and technology information resources. Computer science students are among the heaviest print book and e-book users in the library. Circulation statistics indicate that the demand for print…

Internet and communications technologies have changed the way academic research is performed. Although at first reluctant to have their students use subscription online database articles as resources for papers, faculty in community and junior colleges have embraced the new research methods. However, their need to have students use solid…

Campus teaching centers dedicated to improving instruction are commonplace today in academe. This article presents ways in which libraries and teaching centers have developed partnerships and identifies benefits for both entities. Specific examples are drawn from the authors' two institutions, including a review of the ways that relationships were…

New technology and knowledge push organizations to upgrade and improve the skills of their staff. Paying for professional development programming is a common way of providing continuing education. This article describes a collaborative training program introduced to develop baseline competencies in Canadian academic libraries to support data…

Introduction: This study investigated unmonitored referrals in a nationwide, collaborative chat reference service. Specifically, it examined the extent to which questions are referred, the types of questions that are more likely to be referred than others, and the level of user satisfaction with the referrals in the collaborative chat reference…