An important part of reference services is the quality of print and electronic resources; information needs and behaviors of humanists must be considered as tools are designed for the humanities. Reviews studies of the research habits of humanists; discusses work habits, library use, design of access and indexing systems, and electronic resources.…

Examines literature for guiding libraries to develop services that comply with the Americans with Disabilities Act of 1990. Presents a case of the University of Alabama Libraries' establishment of a technologies lab to serve the needs of the blind, visually impaired, and learning disabled students; examines problems and efforts to increase staff…

Presents a selective annotated bibliography of 61 items that deal with topics related to document delivery, including networks; hypertext; interlibrary loan; computer security; electronic publishing; copyright; online catalogs; resource sharing; electronic mail; electronic libraries; optical character recognition; microcomputers; liability issues;…

Describes the evolution and operation of the successful Database Search Service (DSS) at the John C. Hodges Library, University of Tennessee, with detailed information about equipment, policies, software, training, and physical layout. Success is attributed to careful administration, standardization of search equipment and interfaces, staff…

Includes five articles that discuss (1) outcomes assessment in higher education; (2) the librarian's role in academic assessment and accreditation; (3) what library skills to teach high school students; (4) an innercity high school library programs; and (5) accountability for bibliographic instruction programs in academic libraries. (69…

Discusses concerns for academic libraries identified by a survey of editors and manuscript readers of this journal. Highlights include technology; leadership; library users; management issues, including recruitment, communication, and new services; access versus ownership; funding; copyright; licensing; teaching and research; electronic…

Discussion of allocation of library acquisitions budgets, especially for monographs, focuses on the proportional use statistic (i.e., a value that compares circulation and holdings in a subject area). Topics addressed include economics; benefits that libraries provide; use of the collection by patrons; computers as aids to resource allocation;…

Six articles discuss librarians as mediators in special circumstances. Highlights include the reference librarian and the information paraprofessional; effective reference mediation for nontraditional public library users, including mentally impaired patrons and illiterate adults; the academic librarian's role in the education process; and…

Discussion of the scope of electronic information resources available to libraries includes examples of several new sources. Solutions to increasing patron demand for materials are considered, including interlibrary loan, for-profit companies and agencies, and services that allow patrons to request materials directly. Issues of staff training,…

This study analyzed CD-ROM searches in five science and engineering databases in an academic library. Results indicated that users were usually able to obtain results and print records but that few used more sophisticated techniques to refine their searches. It was concluded that instruction in CD-ROM database searching should be a high priority.…

Discusses developments in distance education programs and considers roles for school library media specialists in distance education projects. The Star Schools Project is described, access to information and resources in new formats is considered, the Library and Information Science Distance Education consortium is explained, and directions for…

Discusses the image of school library media specialists, particularly their self-image. Topics discussed include reasons for poor self-image; comparisons with other libraries, including number of professionals, education level, and budget; similarities and differences among libraries; and services of school library media centers. (eight…

Discusses the development of reference services in developing countries and describes some of the functions of libraries and information services. Topics discussed include meeting users' needs; criteria for the planning and organization of services; and technology, including electronic dictionaries, computerized community information files,…

Describes a survey of CD-ROM users at the Pennsylvania State University library that was conducted to determine who the users were, which systems were most popular, how patrons perceived help available to them, and what types of instruction they wanted. Suggestions for improvements in service were also requested. (15 references) (LRW)

Examines factors relating to selecting machine-readable information sources from the perspective of the library manager concerned with serving user needs. Professional and novice searchers are considered; remote time sharing, CD-ROM workstations, and local tapes are described and compared; network choices are discussed; and impacts on the…