Describes the development of a Web site for library instruction at Carson-Newman College (TN) and its integration into English composition courses. Describes the use of a virtual tour, a tutorial on database searching, tutorials on specific databases, and library guides to specific disciplines to create an effective mechanism for active learning.…

Contends that the corporate literature on customer service is significantly applicable to academic libraries, and chronicles the development, implementation, and evaluation of a customer pledge at the Wright State University Libraries in Dayton, Ohio. The text of the fall 1995 version of the service pledge is appended. (BEW)

Describes the Hosseinieh Ershad Public Library, a model library established in Iran after the Islamic Revolution that contains a predominant religious collection. Reviews the library's historical background, current cataloging system, collections and their circulation, services to blind patrons and children, funding and staff. Photographs of the…

Discussion of nontraditional entrepreneurial universities and challenges that they pose to library administrators at more traditional universities highlights experiences at the University of Phoenix (Arizona). Topics addressed include adult learning theories; curriculum development; learning resource services; accreditation issues; fair use;…

Discusses the future outlook for reference librarians, with topics including: "Technology as the Source of Change"; "Impact of the Internet"; "Defining the Virtual Library"; "Rethinking Reference"; "Out of the Library and into the Streets"; "Asking Users About Their Needs"; "Standardization and Artificial Intelligence"; "The Financial Future"; and…

This paper seeks to dispel misconceptions about home-schooled children--that they are brainwashed, poorly socialized, or receive poor education. Public libraries can serve the needs of this user group by increasing staff awareness of both the Christian and the "unschooling" philosophical camps, keeping communication lines open about…

Describes how systems librarian-related mailing lists are used by information professionals. Examination of 12 selected mailing lists and their geographic distribution reveals a great gap existing between developing and developed countries, with the United States in the dominant position. Knowledge background, technical limitations, and language…

The concept of relevance remains central to library and information studies work. Five Women's Studies faculty members were interviewed concerning their immediate reactions to different resources provided in direct response to real, on-going information needs. Criteria identified by this approach went beyond topicality, currency, and other basic…

Reports results of a user survey at the University of Washington libraries that measured satisfaction with library services and resources. Discusses differences in use patterns between academic areas; high satisfaction levels; shifts toward remote use and increasing importance of electronic resources, particularly electronic journals; and user…

Discusses the design of academic libraries and suggests that design considerations determine how well a library will be able to fulfill its mission to encourage students to develop the electronic research skills demanded by an information society. Topics include future possibilities; efficient buildings and technology; and good design and…

The Public Library Association (PLA) partnered with the National Institute of Child Health and Human Development (NICHD) to develop research-based tools for parents to prepare children for reading. Inherent in the materials is the major role of the public library in formation of readers. Outlines goals and activities (2001-2002) of the PLA/ALSC…

Argues that librarians should actively accept their responsibility to ensure and provide useful content to the general Internet public. Discusses change brought on by electric commerce and the need for librarians to fill traditional roles, as well as new roles in providing and encouraging Web usage by the public. (AEF)

Details the three phases the Jack Brause Library Real Estate Periodical Index (New York University) has gone through since it first went to an electronic format. Discusses beginning the electronic database, issues on electronic storage and use, implementing more user-friendly software, and the transition to the Web. (AEF)

This manifesto for school libraries that is endorsed by UNESCO, and developed by Gwynneth Evans of the National Library of Canada, discusses the mission of the school library, including access to services and materials; funding legislation and library networks; goals to support the development of literacy; staff; operation and management; and…

Discusses distance education partnering strategies between faculty and academic librarians based on experiences at Louisiana State University (LSU). Highlights include the distance education program at LSU's library school; systems theory; supporting students for effective learning; supporting faculty for effective teaching; skills and abilities…