This paper discusses the development since late 1993 of a program of Internet workshops and seminars offered to the Texas Tech University community. The discussion includes the program's history; the evolving process of planning, organizing, advertising, and managing; the politics involved; the effort to motivate colleagues to participate; the…

In Canada's smallest province, Prince Edward Island (PEI), the "PEI School Library Policy" and its supporting documents have guided the development of school library programs since 1989. This study explores the impact that policy has had on school library programs in PEI. The "Survey of School Library Resource Centers" probed…

The Alabama Public Library Service is charged with improving library services throughout Alabama to ensure that all citizens have access to quality library and information services. The agency is responsible for administering federal and state funds for the more than 200 public libraries in Alabama. Building renovations were completed in April…

This directory provides information about various types of Michigan libraries. It is divided into 12 sections: (1) public and branch libraries; (2) library cooperatives; (3) academic libraries; (4) regions of cooperation; (5) regional educational media centers; (6) regional and subregional libraries; (7) Michigan documents depository libraries;…

This book provides information science students and librarians the background and techniques they need to meet the challenges of the library profession today. The book begins with a discussion of the practice of librarianship and the place of libraries within the broader perspective of the information superstructure. Topics covered include the…

The National Household Education Survey (NHES) is a telephone survey of the noninstitutionalized civilian population of the United States that collects data on educational issues that are best explored through contact with households rather than with institutions. The NHES has been conducted in 1991, 1993, 1995, and 1996. In the 1996 NHES…

This volume is a collection of 12 papers of particular interest to librarians specializing in chemistry. The articles discuss the educational role of librarians in several types of institutions, offer new ways of providing information, and describe ways of coping with increasing prices and formats of journals. The first paper offers an overview of…

This project tested the appropriateness of SERVQUAL (i.e., an instrument widely used in the service industry for assessing service quality based on repeated service encounters rather than a particular service encounter) to measure service quality in special libraries and developed a modified version for special libraries. SERVQUAL is based on an…

This book contains tips (author's suggestions), tools (ready-to-use lifesavers), and talk (quotes from practicing media specialists) for school librarians at all grade levels. A total of 100 lifesavers are included, covering areas such as inventory, motivation strategies, disciplinary approaches, library checkout, Internet searching, the traveling…

The International Council for Open and Distance Education (ICDE) Librarians' Roundtable is the first of its kind for librarians of international distance and open education institutions to exchange their views on how to cope with the development of their institutions in the use of new technology, and in the provision of library services to…

This paper discusses reference services in the digital library. The introduction provides definitions of a digital library, and the first section summarizes the purposes of a digital library system, as well as key roles for information professionals. The second section provides examples of mediated and unmediated digital reference. The third…

The Digital Steppingstones (DSS) project is a 3-year study exploring access to advanced information technologies and related training in low-income and minority communities. The project is also identifying exemplary information technology programs in schools, libraries, and community centers in disadvantaged areas of five large cities. Site…

This paper discusses developments in information and communications technologies and their impact on university libraries. Topics addressed include: (1) background, including the Information Revolution, the Knowledge Economy, implications for education and information services, and responses to the challenges of globalization; (2) university…

This report focuses on the process of educating faculty about scholarly communication issues, based on interviews with 23 information professionals in 21 ARL (Association of Research Libraries) libraries. Most interviewees were ARL library directors. The summary of findings highlights the following areas: goals; understanding the culture; a basic…

This paper summarizes some of the traditional, as well as newer, ways that academic librarians can interact with faculty and thereby demonstrate what they have to offer in future collaborative efforts. Examples are drawn from the author's experience at Old Dominion University (Virginia). Highlights include: university service, including librarians…