Describes a library program to teach senior citizens how to use computers, developed at the Vigo County (Indiana) Public Library. Discusses gearing courses for inexperienced users; balancing hands-on sessions, general information sessions, and one-on-one sessions; location of courses; timing of classes; searching the Web; and written materials.…

Explores the range of successful, cooperative relationships between public libraries and school library media centers and delineates factors that need to be considered in building such relationships. Discussion includes: rationale for cooperative relationships; historical perspective; 1990s perspective; roles and goals of each library; cooperative…

The ways that users of the modern library select and move among its services can be investigated and the picture so obtained complements that obtained from surveys on the effectiveness of individual services. A methodology is described that aids in the acquisition and analysis of data on the order of use of information services (applicable to any…

Discusses the cost of access to research information and suggests that lower staff costs in a digital library setting are a key to providing more affordable access. Topics include equivalent library services; quality of service; differences between disciplines; archiving and preservation; citations, hyperlinks, and reference linking; metadata;…

Reports on new products and services unveiled at the American Library Association's Midwinter Meeting in New Orleans, including a remote training service for librarians installing new automation systems which offers complete interactive user instructions via the Web; products for managing digital collections, including accessing online catalogs…

Considers trends in the information technology field that affect libraries and librarians. Discusses search paradigms, including web search engines, visual displays, multimedia searching, and multilingual searching; expanding online databases; computer technology, including voice recognition; work and learning environments; knowledge management;…

Presents results from the 48th annual "Library Journal" Placements and Salaries Survey (1998). Discusses job trends; increasing salaries; decrease in placements; and graduate responses. Eight tables provide results. A sidebar by Norman Oder profiles a 1998 graduate from the Graduate School of Library and Information Science at the University of…

Describes a security architecture, Oasis, which runs on a middleware platform extended for asynchronous operation; shows how the interoperation of independently developed services may be supported under the Oasis architecture. Uses the provision of digital academic library services as an example. (Author/AEF)

Examines results of a three-year survey by the St. Louis Public Library to measure benefits users derive from its services relative to costs of providing them; the ultimate goal was to develop and test a practical, conservative cost-benefit methodology. Cardholders surveyed were general users, business users, and teachers/caregivers. (AEF)

This analysis of the transformation of the Charles Sturt University Regional Archives from a library special collection to a multi-function regional repository highlights the importance of stakeholder interests in determining institutional configurations and collection development priorities. It also demonstrates the critical importance of…

"Opposing Viewpoints" and "Opposing Viewpoints Juniors" have long been standard titles in upper elementary, middle level, and high school collections. "Opposing Viewpoints Juniors" should be required as information literacy/critical thinking curriculum tools as early as fifth grade as they use current controversies to teach students how to…

Describes strategies used by one school library media specialist to meet challenges of the standards-based reform movement, which often leads to less collaboration between classroom teachers and media specialists due to time constraints. Topics include working with the curriculum coordinator; providing resources that meet curriculum needs,…

The relationship between the library and its patrons is damaged and the library's reputation suffers when returned items are not checked in. An informal survey reveals librarians' concern for this problem and their efforts to combat it, although few libraries collect objective measurements of errors or the effects of improvement efforts. Brigham…

Access services is not unique in its need for effective personnel management. A review of the literature indicates that there are many publications on or relating to library personnel administration; however, relatively few of them are dedicated to the narrow topic of access services. As such, this review encompasses literature that is general to…

The renovated Cerritos Public Library is a unique blending of traditional and hightech features. One of the key principles in its planning and design was to enable a range of convenient access services. This article summarizes the process of building this library and how it has been received by users. (Contains 5 figures.)