Addresses issues regarding the design of electronic community information services and user preferences for information services. Presents results of surveying 80 Wisconsin residents about their community information needs. The following community information needs were identified: library services, local government and banking, local calendars of…

Discusses the evaluation of library reference service; examines problems with past evaluations, including the lack of long-term planning and a systems perspective; and suggests a method for continuously monitoring and improving reference service using quality improvement tools such as checklists, cause and effect diagrams, Pareto charts, and…

As a result of a survey and cost analysis, it was found that audiotaped tour programs are the most successful means for introducing college freshmen to library physical layout and basic finding tools. This is proof of the continuing feasibility of the audiotaped tour's role as a foundation of library instruction. (JMV)

Discusses the future of libraries' extended access and services. Highlights include disposing myths and projections for the future, problems and promises of new technologies, increasing public and academic library funding, and planning for extended libraries. (AEF)

Examines the National Resource Library in Finland and other European countries to provide a possible information model for developing nations. An evaluation of the national resource library network in Finland is presented, and a list of the national resource libraries in Finland is contained. (Contains six references.) (JLB)

Describes a needs assessment of public library services for young people in Berkeley, California, that resulted in the development of a training position for high school students at the Berkeley Public Library. Highlights include the assessment process, creating a service plan, youth at risk, and a job description of the training position. (SLW)

Provides guidelines for preparing a proposal for funding a library literacy project, including funding sources; community needs statement; plan of operation, including goals and objectives and a time frame; quality of key personnel; budget and cost effectiveness; evaluation plan; adequacy of resources; and cooperation and coordination. (LRW)

Describes services of the outreach program offered at the Illinois School for the Deaf Media Center. Highlights include captioned films and videos; outreach videos; computer software; parents' library; curriculum library; and information on any issue connected with deafness. (LRW)

Users (n=148) of an audio book library were surveyed to collect data for formulating a policy on development of the library's collection. The survey found a broad range of reading interests among users and differences in preferred genres of fiction between men and women. Policy changes made based on survey results are discussed. (Author/PB)

Discusses the provision of HIV-AIDS information by public libraries in rural communities through collaboration and networking with social services agencies as well as standard library-based methods of information delivery. Suggests useful materials and provides models and examples for successful program implementation. (JKP)

Examines challenges to school library materials initiated by principals in public middle, junior, and senior high school libraries based on a 1990 survey. A review of literature emphasizing the leadership of principals, their role in school library program development, and the principal and school library censorship is included. (Author/LRW)

Discusses implications for restructuring library reference services suggested by information needs and information-seeking behavior of scientists. Highlights include scientific and informal communication, accessibility and creativity, and a holistic approach to user-centered services. (AEF)

The U.S. Bureau of the Census has published on CD-ROM data for the smallest geographic reporting levels, and depository librarians must decide what level of support they will provide for patrons who want to access the material. Discussion includes preservation and storage of census maps for easy access, and indexing the information contained on…

Reports on a panel presentation given at the 1991 American Library Association (ALA) Annual Conference that discussed emerging technologies in resource sharing and document delivery. Highlights include issues to consider before implementing new technologies; managerial and policy issues; impacts on public library service; and public school library…

A workshop for high school, public, and college librarians resulted in a list of seven basic information seeking strategies that all high school graduates should be familiar with. The strategies include perspective, familiarity, search strategies, basic library skills, awareness of the variety of information, ability to analyze materials, and…