Examines recent trends that will have a significant impact on how virtual library services are designed and implemented in the future. Discusses end-user instruction; staff training and professional development; database design; the metadata movement and the Dublin Core; and changing roles of librarians and library services. (AEF)

Question Master (QM) is a decision-support system automating some more routine, fact-type reference questions encountered by guiding librarians through a set of clarifying questions before recommending appropriate print or electronic resource from WorldCat, the OCLC (Online Computer Library Center) Online Union Catalog. This study found that the…

Discusses the growth of the Spanish-speaking population served by the North Central Regional Library System (Washington) and the library's response which has included improving Spanish language collections, encouraging staff to learn Spanish, developing bilingual programs for children and families, improving publicity, and using translators. (LRW)

Profiles the Switzerland County high, middle, and elementary schools in rural Indiana. Discusses the district's library media program and collections; the High Tech School grant award; the role of the Internet; librarian teacher partnerships; affiliation with the public library; and the sense of community throughout the district. (AEF)

Presents observations about developments in information technology that will influence the information industry and libraries of the future. Discusses search engine capabilities; push technology; electronic commerce; WebTV; and optical discs with links to Web sites. Ten figures provide illustrations and charts. (AEF)

Describes the development of a prototype Web-based outreach information system for a collection of educational resources in agriculture at the University of Illinois at Urbana-Champaign. Discusses distance education, student expectations, Web searching, testbed collections, metadata issues, indexing and searching full-text, and Dublin Core…

These four articles address issues related to teens and reading. Highlights include an interview with a young adult literature author; a community literature festival in St. Charles (Illinois) that introduces students to authors, poets, journalists, and storytellers; library services for youth in detention centers, including book discussion…

Explains videotex, discusses its usefulness in disseminating large quantities of information via computer, and describes the use of videotex at the Glaxo, Inc., library where it is used for a daily news service and newsletters. An evaluation of the videotex services is reported, including usage statistics and results of a library survey. (Contains…

Describes a study conducted at Illinois State University that compared the results achieved by library users searching the ERIC database on CD-ROM with the results achieved by individual and teamed skilled intermediaries. Evaluation of library services is discussed, patron search strategies are examined, and strategies for improving patron…

Discusses four areas in school library media programs that media specialists are expected to develop. Topics include promoting information literacy among students; knowing how to evaluate and use various information technologies; consulting with teachers to strengthen student learning and outcomes; and serving on school-based management…

Analyzes public policy and political issues that affect Indiana's library information services. Reviews the effects of these issues on Indiana's single statewide network created via a massive voluntary restructuring partnership between the Indiana State Library and 10 independent Library Service Authorities. An appendix presents Indiana's plan for…

Discusses emerging organizational structures of academic libraries and identifies core competencies for academic reference librarians, including a flexible attitude and approach toward technology, a high tolerance for rapid technological change, creativity, curiosity, communication skills, public relations savvy, and the ability to relate…

Reviews recent telecommunications activities in Maine. Highlights include state legislation that addresses regulatory developments; public utilities; public access through libraries; education networks, including elementary and secondary schools and higher education; Internet access; economic and community development; and the governor's…

Describes a new analytical tool, data envelope analysis (DEA) model, which can provide better understanding of the efficiency of academic research libraries. Reports the results of a study using 1994-1995 Association of Research Libraries statistics together with expert judgments, in terms of constraints, to make the model more applicable to the…

Proposes that training paraprofessionals for routine reference desk service is an inexpensive way for libraries to allow professionals to address tasks such as long-range planning, policy making, and sophisticated information retrieval. Suggests that training should focus on specific questions that are likely to come up and on appropriate…