Describes services of the Naval Research Laboratory Library that provide users in four geographical locations with digital library services, including over 500 electronic journals. Highlights include a Web-based information system, cooperative agreements, licensing, online catalogs, databases, hardware configuration, and future development.…

Examines how technology has changed the library systems since the 1970s and 1980s. Asserts that information retrieval has gained a speed and immediacy that it did not have a decade ago, and that library users have expectations of convenience when using electronic information sources, which has caused reference librarians to rethink traditional…

Considers how research in collaborative technologies can inform research and development in library and information science. Topics include computer supported collaborative work; shared drawing; collaborative writing; MUDs; MOOs; workflow; World Wide Web; collaborative learning; computer mediated communication; ethnography; evaluation; remote…

These articles address the core values of librarianship, focusing on democracy and public libraries; equity of access to information, including building collections, circulation policies, interlibrary loan, and intellectual property and licensing; intellectual freedom, including rating systems for various media; and library service in the light of…

Discusses online searching and the characteristics that make librarians good searchers. Topics include curiosity; creativity; enjoying the research process; research methodology to help in decision making; information sources other than the Web, including print sources and commercial databases; Boolean logic; and job opportunities for searchers.…

Discusses the need to change reference service in academic libraries to meet changes in user needs and customer service technologies. Topics include convergence of information services and technologies; portable computing; new values; new service models; on-site integrated services; and remote integrated services. (Contains 27 references.) (LRW)

Describes a study conducted at the Utah State University library that investigated electronic database awareness and use by 856 administrators and teaching faculty. Responses to a survey revealed the need for greater publicity regarding new electronic acquisitions, training opportunities, and methods of remote access. (Author/LRW)

Provides an overview of TESTLAB, a cooperative project of libraries in Austria, Ireland, the Netherlands, and the United Kingdom that addresses improved library access for visually impaired users. A sampling of TESTLAB projects is presented, and a TESTLAB survey on electronic service provision is described. Future efforts and implications are…

Proposes and tests a five-factor model (demeanor, competence, resources, responsiveness, tangibles) to explain user satisfaction with academic libraries. Students using the services of three academic libraries in Erie, Pennsylvania were surveyed over a period of three semesters. Five tables show results. (AEF)

Academic libraries in China are transforming traditionally isolated and separated operations by initiating an integral library system to connect all academic libraries nationwide with each other and with other information networks abroad. The current academic library environment in China, the concept of the integral library system, and major goals…

Discusses how to enable library staff and patrons with disabilities to use the resources of the Internet, including access to the computers themselves as well as access to the electronic resources and tools that make up the Internet. Topics include universal design; adaptive technology; and guidelines for accessible Web pages. (LRW)

Examines key management issues involved in delivering geographic information services on the World Wide Web, using the Geographic Information Center (GIC) program at the University of Virginia Library as a reference. Highlights include integrating the Web into services; building collections for Web delivery; and evaluating spatial information…

Includes eight articles that discuss issues related to special corporate libraries in Australia. Highlights include change, competition, and marketing; customer service in a value-added information environment; the need for librarians to organize and locate relevant information; and health libraries. (LRW)

Discusses reasons for developing electronic reserves (i.e., digital collections of library reserve materials), as well as technical and content options, intellectual property issues, and the issue of equitable remuneration for use of intellectual property in electronic reserve, including recent Australian developments. Experiences at the Monash…

Presents a background on the Committee on Institutional Cooperation (CIC) partnership with the Online Computer Library Center (OCLC) and notes its achievements. Discusses the CIC Center for Library Initiatives; leveraging investments in libraries; maximizing use of information resources; improving delivery of information/library services; the…