Broward Community College South and North Campus Libraries have successfully become partners with the Broward County Library System. Commencing in the early 1980s, the joint-use facilities were pioneers and are now models for other institutions across the state and nation that are planning similar projects. The fear of leaders involved with the…

The Central Piedmont Community College Libraries have been successful in creating positive expectations from the CPCC community by connecting an official library logo with quality library service. The creation of the CPCC Libraries' logo CLICK was a process that spanned several months. A history of this process details the meetings and design work…

This first essay presents and reviews a collection of six videotapes produced over the past decade that focus primarily on bullying, homophobia, and LGBTQ youth. The second review details a video resource for librarians and those supportive of non-censorship of library resources to provide materials and services to GLBT&Q adolescents.

This paper is the latest in a series of studies of EIS (electronic information services) usage and information literacy among staff and students at Glasgow Caledonian University and builds on previous work elsewhere. It reports on two surveys conducted in March 2002 and October 2002-February 2003 respectively and thus offers a longitudinal…

Providing distance learners access to library services does not automatically translate into usage of those resources. The literature on information-seeking behaviour of distance learners has indicated that they prefer to use local resources, as well as Web-based resources. This study investigates perspectives on library services and available…

With the blooming of information in digital format, dissemination of information is becoming a big challenge for developing countries. It is not only due to the limited provision of personal computers--in addition, the technological infrastructure and the ability to access information are also becoming major concerns in developing countries. This…

The Internet is many things to many people. Some see the Internet as the Wild West, a yawning wilderness waiting to be tamed and cultivated. For companies like eBay, the Internet is a steady, transaction-based revenue stream. For the dot-com companies, the Internet was perceived as a California gold rush. In terms of online library programming for…

Over 5 million students aged 6 to 21 received services under the "Individuals with Disabilities Education Act (IDEA)" during the 2000-2001 school year. In partial response to this growing population of diverse learners, the relatively recent and highly controversial "No Child Left Behind (NCLB)" legislation has served as a…

"ARL" is the bimonthly report on research library issues and actions from ARL (Association of Research Libraries), CNI (Coalition of Networked Information), and SPARC (Scholarly Publishing and Academic Resources Coalition). "ARL" reports on current issues of interest to academic and research library administrators, staff and users; higher…

Academic libraries today are complex institutions with multiple roles and a host of related operations and services developed over the years. Yet their fundamental purpose has remained the same: to provide access to trustworthy, authoritative knowledge. Consequently, academic libraries--along with their private and governmental counterparts--have…

This qualitative research study investigates the uses of an American college library by ESL students in improving their language skills in speaking, listening, reading, and writing. Language learning activities in the library are identified, described, and placed in a framework of self-directed language learning and language learner autonomy.

The author reviews the evolution of the Circulation Department at the Georgia Institute of Technology (Georgia Tech) Library and Information Center from 2001 to the present. It is shown how a traditional circulation department with poor customer relations transformed itself by adopting innovative policies and services leading to improved customer…

This paper focuses on how an academic library managed changes in services and space to meet customer needs for streamlined services, increasing efficiency for students, faculty and staff in finding, analyzing, sharing, and producing knowledge. The Ohio State University's John A. Prior Health Sciences Library (PHSL) has merged its circulation and…

There are occasions at a busy reference desk when contact time with patrons is limited. A solution to this is to create a mediated reference search service where librarians can have the luxury of conducting extended reference interviews. One-on-one searching services can be very beneficial for library patrons, including students, staff,…

This article highlights the LSTA-grant funded California Local History Digital Resources Project (LHDRP) as a case study of a collaborative statewide program involving three primary groups: cultural heritage institutions, grant funding agencies, and digital library service providers. It explores how the infrastructure of the California Digital…