Describes the components of a life skills program for young adults: a video of library scenes; informational material and coupons; library card applications; presentation of library services; an evaluation questionnaire; experience with community information resources; and library tours. A training package for other libraries and student and…

Describes online information systems that have been developed for community access. Systems available in cities around the country are explained and include electronic bulletin boards, local government information, human services information, library online catalogs, commercial databases, and electronic mail. Possible levels of library involvement…

Describes how guidelines for school library media programs have developed through the years and discusses what is required to implement the 1988 guidelines in "Information Power: Guidelines for School Library Media Programs." Highlights include the role of the school library media specialist, leadership and planning, and personnel. (LRW)

Discussion of how scholars work and how they use information focuses on a case study of the use of new electronic resources by humanist scholars. Interviews with humanists at the University of Pennsylvania about their experiences with the RLIN (Research Libraries Information Network) database are discussed, including content, connectivity, user…

Discusses key points for children's librarians to consider in selecting books, preparing questions, and facilitating communication for book discussions. Highlights include choosing discussable books; ambiguous endings; factual, interpretive, and evaluative questions; helping readers talk; and benefits. Sidebars include a book discussion sampler,…

Describes steps in a process-improvement project for reserve book services at the University of Arizona Library: (1) plan--identify process boundaries and customer requirements, gather/analyze data, prioritize problems; (2) do--encourage divergent thinking, reach convergent thinking, find solutions; (3) check--pilot solutions, compare costs; and…

Argues that bookstores are not superior and do not pose a threat to libraries. Discusses what libraries can learn from bookstores; where bookstores fall short; low wages of bookstore clerks; misshelving problems in bookstores due to the classification system; how the library classification system can be improved; and libraries' strengths. (AEF)

To coordinate an academic-library marketing effort effectively, a comprehensive plan is essential. A traditional marketing plan consists of four activities: determining what to promote, defining target audiences, choosing type of outreach, and evaluating program. Suggestions for promotional activities, forms of publicity, and examples from the…

Examines library intranet applications, focusing on distribution of software, storage for graphics and audiovisuals, and networking CD-ROM products. Discusses potential problems, and describes an intranet being built at Rensselaer Polytechnic Institute's (New York) library and its effects on the CD-ROM collection. Highlights the Special Libraries…

Reports on the current state of reference services on the World Wide Web and explains what a Web-based reference service is. Describes several models of handling requests, and explores the impact of these services on traditional reference services. Concludes that, to date, Web-based services have had little impact on traditional reference…

Examines the purpose for using historical costs in library financial records. Discusses the difference between spending money and losing resources. Describes how financial record systems operate and the ways in which accounting treats classes of expenditures. Uses the example of a bookmobile. (AEF)

Discusses the importance of librarians being advocates for children and fighting for free and open access to printed and electronic information. Discusses Banned Book Week; intellectual freedom; the American Library Association's four main concerns related to the Internet--access, quality, education, and local control; and the importance of…

Discusses the types of services libraries need to support patrons who access the library via the Internet or e-mail. Highlights include issues in technical support; establishing policies and procedures; tools for technical support, including hardware and software; impacts of technical support on staff; and future possibilities. (LRW)

Describes criteria for good academic library instruction practices and applies them to Web-based tutorials. Topics include course-related instruction, active learning, collaborative learning, media use, instructional objectives, concepts versus mechanics, and offering a librarian's help. (LRW)

Explores some of the collection and service-related issues which should be considered by those developing an electronic collection in a school library. Highlights include principles of electronic collection management; selection of electronic resources; technological infrastructure; user training; online subscriptions; marketing; and technical…