This article reports the results of a survey of cell phone policies in university libraries conducted over a three-month period in 2005. The authors sought information about the libraries' problems regarding cell phone use and attendant noise by students and other library users. The authors began with an 18-question survey of one hundred…

This article presents interesting articles that explore several different areas of reference assessment, including practical case studies and theoretical articles that address a range of issues such as librarian behavior, patron satisfaction, virtual reference, or evaluation design. They include: (1) "Evaluating the Quality of a Chat Service"…

Libraries share a perception of embracing and providing for all users. However, they also share a common philosophical stance shaped by librarians' individual discursive formations and the dominant cultural hegemony that values some users over others. Latinos constitute one of the fastest-growing, nondominant populations in the United States, and…

After providing background to Continuing Professional Education (CPE) of librarians in Hungary, this article outlines the content of a course that seeks to make Hungarian librarians familiar with free Internet resources that are usable for library technical services and reference. One of the most important topics covered in the course is the…

Public access to the Internet and computers is transforming public libraries into de facto e-government access points, for such disparate services as disaster relief, Medicare drug plans, and even benefits for children and families. This new role for public libraries is not just user-initiated. Government agencies now refer people to public…

One of the hottest literary phenomena of recent years has been the explosion of what has been variously termed hip-hop, street, or urban fiction. Especially popular with younger African Americans, books in this genre are reaching an increasingly broad readership through ties to hip-hop music and culture. These crime stories generally revolve…

The American Association of School Librarians (AASL)/Association for Library Service to Children (ALSC)/Young Adult Library Service Association (YALSA) Joint Task Force on School/Public Library Cooperative Activities has been collecting and disseminating information about cooperative activities around the country since the first meeting in January…

The library media center has long been a beloved and specialized learning environment for students, a place rich with opportunities to pursue specialized inquiries, interests, and ideas. In recent years, state and national standards for information literacy and technology have delineated a framework for what students are expected to know and be…

Classroom libraries are a literacy necessity; they are integral to successful teaching and learning and must become a top priority if students are to become thriving, engaged readers. Students who have ready access to books in their classrooms have better attitudes about reading, reading achievement, and comprehension than their peers with less…

The Centers for Disease Control estimates that every year 76 million Americans get some kind of food poisoning, more than 300,000 are hospitalized, and approximately 5,000 people die. A 2004 analysis by the Center for Science in the Public Interest indicates that contaminated produce is responsible for the greatest number of food-borne illnesses.…

This article, based on the Periodicals Prices Survey of 2006, evaluates the changing trends of electronic periodical marketplace in 2006 and indicates what to expect in 2007. The 2005-2006 academic year was one of competing realities: the buying and selling of electronic journals continued apace, while the posting and crawling of every kind of…

In late 1990s, Gap theories and the LibQual model began to be widely accepted by research libraries in the U.S. Since then, library service evaluation and user satisfaction issues have been discussed in various aspects of both the research and professional literatures of library and information science. Although the research presented herein is…

The purpose of this research was to explore the possible roles and responsibilities that public libraries might assume in the National Information Infrastructure (NII). Data was collected from September 1994 through June 1995, relying on the following data collection techniques: focus groups, personal interviews, survey data analysis, case…

The Robert F. Kennedy Memorial Library is the focal point of the University of Guam. The brand new library building was completed in March, 1992, and formally dedicated on October 7, 1993. The additional wing and renovation area cost a total of $7,302,880. When the renovation was underway, most collections, services, offices, and personnel were…

This report is the unofficial, pre-publication summary of Louisiana 1994 IPEDS (Integrated Post-secondary Education Data System) academic library statistics forms. The primary impetus for this publication is to provide Louisiana academic library directors a timely and more user-friendly presentation of IPEDS statistics. Libraries are grouped…