Presents a method for libraries with limited budgets to create reliable Web servers with existing hardware and free software available via the Internet. Discusses staff, hardware and software requirements, and security; outlines the assembly process. (PEN)

Examines how an academic library (Bowling Green State University) "insourced" (retaining services/providing services for others) operations such as photocopying, snack vending, library science education, management of a book depository, and cataloging for another institution. Includes examples of unsuccessful attempts to insource. (PEN)

Explores the potential impact of imposed query, a new model of information-seeking behavior, on current approaches to library service and system evaluation. Discusses reference service evaluation, user studies, output measures, and relevance as an evaluation tool. Argues that imposed query broadens understanding of the user and of the role that…

Discusses adult learners and higher education provided in a distance-delivery format; case studies centered on adult learners; library service and support needs; distance adult learners' expectations of library service support; potential resources for distance adult learners; and selected online learner resources. (Author/LRW)

Discusses technology and its effects on society and humans, particularly library and information technology. Highlights include the evolving history of technology; and values related to technology in libraries, including democracy, stewardship, service, intellectual freedom, privacy, literacy and learning, rationalism, and equity of access. (LRW)

Describes a study of ARL (Association of Research Libraries) members called LibQUAL+ that identified users' perceptions of library service quality and measured gaps between expected service and perceived service. Discusses results of user interviews regarding information seeking behavior; self reliance; ubiquity and ease of access; and hours of…

Discusses methods used at the University of Washington libraries to assess user needs, satisfaction, and library performance. Describes the triennial user surveys used in the past as well as the new ARL's (Association of Research Libraries) LibQUAL+ methodology that focused on quality of service and library support through a Web-based survey.…

Examines the usefulness of the Eisenberg-Berkowitz Information Problem-Solving model as a categorization for academic reference encounters. Major trends in the data include a high proportion of questions about location and access of sources, lack of synthesis or production activities, and consistent presence of system problems that impede the…

Discusses the growth in electronic learning for distance education in higher education and considers the impact on librarians. Topics include developing new services; serving traditional students as well as remote users; reaching faculty; Web-based resources; community college programs; and upgrading infrastructure. (LRW)

Librarians can provide access to responsible Internet resources designed specifically for lesbian, gay, bisexual, and transgender (LGBT) youth. Web sites described in this article include: for youth, by youth; national organizations; and references. (AEF)

Presents two annual reports, one of the National Endowment for the Humanities, including public-private partnerships and a directory of state humanities councils; and one of the Institute of Museum and Library Services Library Programs, which includes state-administered programs, national leadership grant programs, and the Native American Library…

Discusses partnerships between libraries and literacy programs to help promote lifelong learning. Topics include understanding the adult learner; communication between tutors, literacy program staff, and library staff; tutoring accommodations, including privacy and quiet; a supportive library collection; library services, including computer…

This paper explores library evaluation in Australia and proposes a return to research fundamentals in which evaluators are asked to consider the centrality of philosophical issues and the role of different research methods. A critique of current evaluation examples demonstrates a system-centred, quantitative, input/output focus which fails to…

The brain is a complex organ and learning is a complex process. While there is not complete agreement among researchers about brain-based learning and its direct connection to neuroscience, knowledge about the brain as well as the examination of cognitive psychology, anthropology, professional experience, and educational research can provide…

This article describes the library media program at John Glenn Elementary School (San Antonio, Texas). The program's goal was to increase student involvement in the teaching/learning process through a library media program that would generate excitement, intensity, and commitment. The three strategies they employed to achieve this goal were: (1)…