Discusses the application of win-win mindsets and strategy in the employment of LIS (library and information science) graduate assistants in academic library reference services. Considers recruitment, training and support, transition, treating graduate assistants as colleagues, differences from graduate assistants who are not LIS students, and…

Considers the role of school library media specialists in helping teens cope with developmental and emotional challenges. Discusses resiliency research, and opportunities to develop programs and services especially for middle school and high school at-risk teens. (LRW)

Examines the following elements of scaffolding, providing insight into the librarian's role as educator: attention, ownership, collaboration, appropriateness, modeling, support, adjustment, and internationalization. A sidebar lists 10 ways to recognize a constructivist children's reference librarian. (AEF)

This section includes five articles on research and librarianship including a case study on research and practice in academic libraries; select peer-reviewed journals that examine the current state of public library research (1996-2000); development of research on school library media programs; benefits of collaborative authorship for librarians…

Womens' studies librarians' view that women should be represented at the center of library collections and services generates conflict in the United States academic library. An examination of the development of a women's studies research library in the Rutgers University Libraries System between 1970 and the mid-1990s reveals the bibliographic and…

Discusses the use of the "Output Measures for Public Libraries" measurement method to compare public library performance based on a variety of statistics involving circulation, staffing, and library services. The need to consider the value that library services add to the community rather than relying on statistics alone is stressed.…

Of the 39 millions Americans with learning disabilities, 60-80% have reading disabilities. Describes techniques that libraries can use in literacy programs: screening of phonological awareness and skills; tutor training with the Orten-Gillingham method, a structured, systematic, multisensory program developing the ability to hear phonemes; and the…

An overview of the development of document supply relationships between libraries and publishers, based on the British Library's Document Supply Centre, reveals four areas leading to fee based (copyright) document delivery: libraries as markets for publishers; making users aware of what is published; making publications more accessible; and the…

Technological advancement has changed the way the role of archives, especially electronic records, is viewed by archivists. Based on experiences at the Center for Electronic Records of the National Archives and Records Administration, this article discusses finding aids and reference tools, reference services and electronic records in archives,…

Discusses the use of public libraries by homeschoolers and gives examples of ways to serve homeschoolers, including specialized tours and using homeschooled children as volunteers for library programs. Homeschooler-initiated outreach programs are described, and a list of resources including Web sites, books, and journal articles is provided. (LRW)

Discusses the amount of instruction that is part of reference service, based on experiences with the University of New Brunswick's LIVE (Library Information in a Virtual Environment) digital reference service. Concludes that digital reference instruction is not a substitute for more formal library instruction programs that include information…

Outlines the service rationale, software and technology considerations taken by the Pennsylvania State University library in planning towards online, real-time reference services and provides an overview of the planned pilot project. Discusses recent trends in academic electronic libraries, including providing value-added services to support…

Discussion of portal software and flat Web site design focuses on the University of California's Labor Research Portal. Topics include the need for reputable content; the library's goal to link digital resources with research, reference, and outreach; developing the library's role; partnerships; controlling intellectual capital; and the flat…

Discusses the need for libraries to market the value of their services. Highlights include customer satisfaction surveys; competition with other information providers; borrowing ideas from the private sector; focusing on marketing electronic resources; targeting younger users; the importance of personal service; and having a budget for…

Discusses values that are needed by academic libraries as they focus on learning rather than teaching in an increasingly digitized environment. Highlights include making connections to a wide range of information and ideas; and being conducive to offering easy access to library resources, including promoting library collections and services. (LRW)