This book presents a planning process to ensure that libraries consider all of the issues necessary to comply with the Americans with Disabilities Act, designed to work in conjunction with an already existing library plan. Libraries that complete this process will: ensure that all parts of the larger plan are inclusive; develop objectives and…

This article was written to inform North American students and scholars about library resources in Rovinj, Croatia. It deals with study abroad programs and potential library linkages. Seven libraries were identified and librarians from each library were interviewed to learn about scope and services. Of the seven libraries visited, two provided…

ARL is the bimonthly report on research library issues and actions from ARL (Association of Research Libraries), CNI (Coalition of Networked Information), and SPARC (Scholarly Publishing and Academic Resources Coalition). ARL reports on current issues of interest to academic and research library administrators, staff, and users; higher education…

This manual provides librarians and library managers with a performance appraisal system that measures staff fairly and objectively and links performance to the goals of the library. The following topics are addressed: (1) identifying expectations for quality service or standards of performance; (2) the importance of a library's code of service,…

The data collected through the 1994 Federal Libraries and Information Centers Survey present a picture of federal libraries and information centers that provide a wide variety of services to their respective agencies as well as to the general public. Federal libraries and information centers reported holding over 51 million volumes or volume…

This report presents the Library of Michigan's (LM) long term plan for the period of March, 1997 to September, 1999. The external and internal initiatives of the Board of Trustees are first highlighted. Then, following the Library of Michigan vision statement, four topics are discussed. These each include an outline of the objective and the…

The National Household Education Survey for 1996 (NHES:96), a telephone survey of households taking place from January through April 1996, is designed to cover several components: (1) Household and Library (HH&L) (55,838 completed interviews); (2) Parent and Family Involvement in Education and Civic Involvement (PFI/CI) (20,792 completed…

Staff utilization, role definition and articulation, task overlap, educational requirements, certification, and status have been difficult issues within the library profession for most of this century, and remain mostly unresolved today. Over the past 20 years, library automation and declining budgets have caused the redistribution of the library…

Librarians have not been able to agree on a meaning for library effectiveness that is both comprehensive and practical, expressed in terms that suggest directions for improvement. This book applies Kim Cameron's principles of organization effectiveness to the traditional issues of academic library effectiveness. The investigation described is…

This paper presents a discussion of what reference librarians require with regard to the bibliographic control of networked resources, based on 200 responses to a survey of U.S. reference providers and on comments made at an open meeting on this topic sponsored by the Library of Congress at the July 2000 American Library Association Annual…

This paper examines the processes of interaction and exchange that are involved in the creation and circulation of literary and scholarly works, texts that contribute to the Australian information commons. For this purpose, the paper refers to specific aspects of the scholarly work cycle of the Australian historian, Henry Reynolds, and comments on…

This paper discusses the role of the intermediary in the information profession. Changes due to the advent of digital media are addressed, and ways that a positive role for the intermediary can be promoted are suggested. Several activities are listed to illustrate the expanding role of the intermediary, and actions in order to secure a future for…

This book on digital reference services begins with an introduction entitled "The Foundations of Digital Reference" (R. David Lankes). Part 1, "The New Reference Culture: Traits and Trends," includes the following papers: "Why Reference Is about To Change Forever (but Not Completely)" (Joseph Janes);…

The purpose of this study was to evaluate the impact of Melvil Dewey's work in the American public library, both in Dewey's day and today. Using the writings of Melvil Dewey, as well as writings about him, this study examined what changes Dewey made and influenced as they specifically related to services provided to library users. This included…

Field-tested in libraries nationwide, the 13 strategies in this hands-on book are designed to help librarians create effective and accountable adult literacy programs. These step-by-step assessment tools will help in: identifying and evaluating the skill levels of learners; making program changes based on users' aptitudes; writing thorough and…