The key to productive library service to institution residents and staff is the empathetic, competent librarian who possesses technical library skills in selection, organization, and retrieval of materials; a comprehensive reading background; ability to work with law materials; and familiarity with other professions and the institution. Training…

This paper reports the results of a study conducted at the University of Arizona Graduate Library School, to determine whether students taught reference using an audio-tutorial method would differ significantly in learning ability and attitude from students in a traditional reference course. (Author/KP)

Presented are the results of a study which examined the scope of the ERIC data base. Recommendations include a more explicitly stated policy for selective indexing of data base and indexing procedures, and also a consideration of indexing, but not abstracting, relevant dissertations. (AP)

This survey of academic public service librarians shows a decline in negative stereotypical perceptions of older adults from earlier studies. However, this may not necessarily indicate a desire to offer services to the elderly, and the factor of self-selection may be present with regard to librarians' involvement with such services. (Author/EM)

Outlines basic principles and philosophy behind library multicultural programs and provides brief overview of development of such programs in Canadian libraries. Programing themes (cultural identity, contribution of ethnocultural groups to Canadian society, interpretation of multiculturalism as social policy) and suggestions for integrating…

This 1982 survey of adult users in small public libraries provides statistical data on current and future user patterns in relation to youth services program. Details on method and library sample, reasons for public library use, children of library users, and the case for youth services are covered. (5 references) (EJS)

Examines online searching done for public libraries during October 1984 at The System Reference Service of the multitype North Suburban Library System. Highlights include total requests searched online, total public library requests searched online (by subject category), samples of successful and unsuccessful public library searches, databases…

Discusses the use of microcomputers for automating school libraries, both for entire systems and for specific library tasks. Highlights include available library management software, newsletters that evaluate software, constructing an evaluation matrix, steps to consider in library automation, and a brief discussion of computerized card catalogs.…

Discusses the growing similarities between academic libraries and computing centers and proposes an organizational model for the union of the two into an information services center. The administrative and personnel implications of such a union are addressed. (Author/CLB)

Compares OCLC, WLN, and RLIN in terms of the composition of the databases, indexes and searching, special uses for public services, costs, and documentation. Selected bibliographies of general public service uses and interlibrary loan applications are provided. (CLB)

Describes Miami-Dade Community College and its librarians. Examines ways South Campus has built, stretched, and promoted the use of library resources. Discusses several student success-oriented strategies; e.g., self-guided cassette tours, "Time Savers" study guides, self-instructional library skills programs, audiovisual productions,…

Describes a process undertaken by small, rural libraries in Massachusetts in which trustees, librarians, and community leaders identified the possible roles of libraries and prioritized needs for individual communities. The results include an emphasis on community standards rather than national, and a list of three basic roles of all libraries.…

Presents a model for predicting and shaping the impact of information technologies on libraries and the library role which is based on the effects of computerization in various business applications. The library network at AT&T Bell Laboratories is described as an example of a successful implementation of the model. (CLB)

Areas in library and information science which need to be addressed by the Library Association of Australia are explored in three articles. The need for information skills education within the school community, the formulation of a national information policy, and financial management of the association are discussed. (CLB)

Briefly describes DIALOG OnDisc and gives an example of an actual search of the ERIC database using this system. The screen displays and search commands are used to illustrate the differences between the easy menu search method provided for novice users and the command search method provided for experienced users. (CLB)