The impact of a changing college-student population on educational programs and services is being felt throughout American higher-education circles. This book provides an overview for librarians and educators of multicultural issues in higher education and existing library programs that is related to multicultural and international students. The…

This study examined whether user satisfaction with library services is affected by certain objective and subjective librarian behaviors exhibited during the reference interview. A patron survey was conducted during July 1993 in three branches of Cuyahoga County Public Library, located in northeastern Ohio. The sample was determined by the patrons…

Efforts have been made by the Cornell University Libraries (New York) reference staff to assist students with their library research for a popular undergraduate course in human sexuality. Librarians have found the course to be a serious problem for both their reference and stack collections as most students do not understand research strategy,…

A task force was appointed to insure that New York State's health information service programs were operating optimally. The task force was charged to review: (1) the effectiveness of the guidelines and assessment form as published in the "Manual for Assessing the Quality of Health Sciences Libraries in Hospitals"; (2) the present…

This collection of addresses, remarks, and papers presented at the second White House Conference on Library and Information Services (WHCLIS2) includes excerpts from remarks made by First Lady Barbara Bush, President George Bush, Marilyn Quayle, and William T. Esrey of United Telecommunications, Inc., and keynote addresses by Mary Futrell from the…

This report presents the methodology and results of a survey which determined the current level of involvement in literacy-related services of 50 public libraries in British Columbia. The primary areas addressed by the survey are: (1) the degree of "formal involvement" in literacy-related activities; (2) most common literacy activities;…

The University of Pennsylvania Libraries' Preservation Planning Project was designed to explore new ideas for planning and operating a preservation program for the Penn Library. The first goal of the project was to study the feasibility of an organizational plan that would put the preservation effort under the direction of a small internal staff…

This publication recounts the childhood experiences of one boy at the Tennessee School for the Blind and his use of braille and talking book library services. It also describes his frustration at the rationing of braille reading materials at the school, and how his enormous appetite for reading material led him to "beat" the school's…

Semi-structured interviews were conducted with 53 university students with visual, hearing, and motor impairments to determine their use and perception of campus library services. Ss, who majored in a wide range of disciplines, rated their use of library services. Most frequent use was reported by students with motor impairments, while 21% of…

The paper reviews approaches for making bibliographic instruction accessible to college students with visual, hearing, and mobility impairments. Needs assessment should focus on students, library staff, administrative officers, faculty members, and educational specialists. Consideration in program development should be given not only to special…

This report describes the work of the Community Information and Referral (CI&R) Services Task Force, which was appointed by the National Commission on Libraries and Information Science (NCLIS) to investigate the status of CI&R in libraries and social service agencies and to make recommendations regarding the appropriate role for libraries…

This paper describes the provision of end-user search services in the libraries of the University of Ottawa using BRS/After Dark. It is noted that the service--Online After Six--is available during the evening hours to university faculty, students, and staff and to the general public. Program planning stages, service regulations, fees charged, and…

A seminar held in October 1978 brought together teams from public and school libraries in 36 Illinois communities representing the 18 Illinois library systems, in order to: (1) provide an environment where school and public librarians who work with young adults could identify their problems, assess their needs, and begin working toward mutual…

This overview presents a list of topics and questions concerned with the utilization of new methods of information storage and dissemination by libraries and university presses, a list of considerations related to the functions and goals of these institutions, and technological considerations for publishers in the areas of electronic publishing…

Based on bibliographies in Arthur Chickering's "The Modern American College," a search in the ERIC database, a manual search in "Library Literature," and additional sources, this annotated bibliography presents 57 items on the evolving relationship between the independent adult learner and the public library. These sources of information examine…