Describes a three-phase national study examining the concepts of cooperative library ventures and combined libraries to determine which institutional structure had the most potential for improving school and public library services in the state. (CMV)

Recommends that more study be given to the supervision of school library media programs to begin to establish better communication and support within the programs. (CMV)

Summarizes the development of the Computer-Aided Reference Services (CARS) division of the University of Utah Libraries' reference department. Development, organizational structure, site selection, equipment, management, staffing and training considerations, promotion and marketing, budget and pricing, record keeping, statistics, and evaluation…

Discusses the relationship between innovative public library services and library administration's need to seek cooperative relationships with outside organizations to implement such services. The formation of the Consortium for Public Library Innovation (1976) is described, and a list of references is provided. (FM)

Focuses on the role that citizen groups--both grass roots and nationally affiliated--play in local communities, examines the history of these groups, describes their activities, presents research findings, and sketches library service trends in several communities. References are included. (FM)

Presents a chronological overview of the initiation and operation of the State University of New York at Albany library's computer-based reference services, with a discussion of costs, planning, organizational, and managerial considerations. (Author/CWM)

Discusses the rationale, structure, and experiences of a graduate sociology seminar in bibliographical methods for document research. (CWM)

Analyzes major factors which have had an impact on library services to college undergraduates: student body, collections, teaching methods and philosophies, cooperative programs, hours of service, user services, library instruction, and special library units. (LS)

A national survey of administrators in the resource centers of community colleges reveals that they are assuming a new expanded role in a total program. They are becoming educational technologists for individual and curricular instruction assisting in teaching strategies and becoming involved in areas such as design, production, graphics and…

Discussion of outsourcing library operations highlights two examples: (1) the Riverside County (California) library which had been outsourcing library operations to the City of Riverside, and switched to a private vendor; and (2) the Sun Microsystems Library which had operated as an outsourced library and recently decided to insource their library…

Discusses the financial pressures libraries face as the number and cost of serials escalate while funding is reduced. Presents a case study of a small library that eliminated physical subscriptions to journals and enhanced its service to include CD-ROM technology after ranking journals according to a cost benefit analysis. (Author/LRW)

A survey of 180 small businesses in the London, Ontario (Canada) area examined the role of the library in providing information. Found that small businesses mainly obtained information through informal sources: customers; suppliers; and friends, associates, and relatives. Concludes that public libraries should network and promote an image of the…

There are no foolproof solutions to Internet access in libraries. This article lists selected library solutions, what not to do, and what to do: pick a common-sense approach, focus on customer service, keep an open mind, avoid accepting or repeating hearsay, and find common ground. Includes highlights of the Orange County (FL) Library System's…

A study of 75 Indian parents of children with mental retardation found that many families were not aware of the availability of library-based information services. General information on mental retardation is the most needed category of information, and the age of the person with mental retardation and level of literacy affect the type of…