This reference service policy manual provides general guidelines to encourage reference service of the highest possible quality and to insure uniform practice. The policy refers only to reference service in the University Libraries and is intended for use in conjunction with other policies and procedures issued by the Reference Services Division.…

Eleven articles and reports published between 1980 and 1984 and cited in "Resources in Education" and "Current Index to Journals in Education" are listed in this bibliography on microcomputers in libraries. Emphasis is on microcomputers in public and school libraries and topics included are factors that should be considered…

A study to determine which reference works are most widely held, the age breakdown of reference holdings, and the relationship between size of school and size of reference holdings in a sample of schools with centralized media programs in Illinois. (Author/LS)

History, development, evaluation, and problems of computerized biomedical information systems, with emphasis on the National Library of Medicine and MEDLARS. (LS)

The Reference Department of San Diego State University arranged its humanities and social science materials and posted signs in such a way that the large volume of directional questions was substantially reduced. (LS)

A nine-question survey was mailed to every fifth home in Plainedge, New York on January 13, 1977. The questionnaires were color coded according to election districts to aid in determining differences in attitudes toward, or use of, the library in relation to location, possible correlation with census data relating to education, income level, etc.,…

Data from 44 respondents in a survey of the 50 largest academic members of the Association of Research Libraries and the four largest black university libraries are analyzed in this report on reference services. Included in the analysis are data on reference and directional transactions collected by the fall 1976 LIBGIS survey for the institutions…

This study focuses on certain demographic, commercial, and social characteristics of Johnston County and its towns as they relate to the library's organization, administration, resources, and services. Recommendations are given, as is a five year plan of service which lists objectives in the following areas: (1) administration, (2) information…

Topics summarized in this annual report of the Library Association for 1974 include continued development in international cooperation; the future of professional qualifications; a Working Party on Association Services report regarding the efficient running of the Association; careful budget planning due to the steady advance of inflation;…

Topics summarized in this annual report of the Library Association for 1975 include reduction of number and functions of standing committees; continued international relations; success of the Commonwealth Library Association (COMLA); professional library education; cuts in library expenditure; association membership; research and development…

Current methods for library instruction in academic libraries include audiovisual materials, programmed learning, self-paced workbooks, and course-related instruction. This document consists of reports on instructional programs involving these methods at five college and university libraries. The Concord College Library's program, "A…

The case for public library support for open university programs. Description of some existing public library projects and discussion of ways in which libraries can participate in adult degree programs. (LS)

An annotated bibliography covering the open university in the United States and Great Britain as well as the role of the library in such programs. (LS)

A questionnaire survey was conducted to determine the use and training of nonprofessional personnel (including student assistants) in academic libraries with student enrollments of 500 - 6000. (Author)