Discusses the strained financial situation of the health care industry and the debate whether medical libraries should attempt to recover costs by charging for information and library services. The discussion covers both possible benefits of cost recovery and problems, including difficulties in quantifying library services and ethical concerns…

Examines the origins of the new emphasis on information in the public library through the work of such authors as Alvin Toffler and John Naisbitt. The effects of technological change on the future of the public library and the role of the library in meeting society's information needs are considered. (MES)

Provides an overview of issues relating to library services to linguistic, ethnic, and cultural minorities. Following a clarification of the terminology used, the process of immigration is addressed. The role of public libraries in this area and implications for professional associations are then discussed. Twenty-one references are listed. (MES)

Reviews trends in library software development including: (1) microcomputer applications; (2) CD-ROM; (3) desktop publishing; (4) public access microcomputers; (5) artificial intelligence; (6) mainframes and minicomputers; and (7) automated catalogs. (MES)

Discusses the library's responsibility toward children, including the development of literacy skills, the use of public libraries by latchkey children, and increased demands for youth library services. The need for children's services now to improve the outlook for adult services later is examined, and suggestions for non-children's services…

Discusses role of CD-ROM (compact disk read only memory) as a catalyst bringing together libraries, publishers, technology companies, and education in the development of creative solutions to educational problems. CD-ROM applications in the educational environment, specific efforts by libraries, and product development by publishers and technology…

Compares traditional online interview with the presearch counseling session (process whereby a librarian, acting in an advisory role, assists client searcher in devising his/her search strategy, before that searcher goes online) and presents a one-step model of a presearch counseling session. An online self-service worksheet and 102-item…

In September 1981, Carnegie-Mellon University Libraries inaugurated a Question/Comment Board, soliciting from users their suggestions, opinions, and complaints, and prominently displaying the libraries' responses to these queries. This technique has proved to be an effective method for identifying users' perceptions of libraries (i.e., physical…

Review of the status of public library user fees highlights arguments against fees (discrimination against poorer elements of society; libraries provide services of value to society as whole and justify public financing); efficient allocation of resources; situation in Canadian province of Saskatchewan; and the typical Canadian library user. (17…

Discusses five-year review of the issue of library reproduction of copyrighted works mandated by Section 108(i) of Copyright Act of 1976. Highlights include preparation for Register's report (advisory committee, hearings, King Research report, librarian/copyright proprietor meetings); findings; and recommendations (voluntary agreements and…

Discusses whether librarians should aim to give "answers" (attempt to answer information need) or "clues" (instruct user in use of information sources) when responding to users' questions. Peripheral factors concerning questions (when, how, where, why, what), cost and benefits, and approaches associated with academic library…

Focuses on advantages and disadvantages of centralizing the administration of a bibliographic instruction program in the academic library reference department, noting objectives in administration of such a program; concerns to be addressed prior to deciding who, within organizational structure, administers program; and administration through…

Addresses the question of whether interest in downloading into local electronic libraries is a reflection of user needs or is being generated by those who have something to sell. Growth of online services, growth of local computer capacity, purposes of a local electronic library, and sources of data are highlighted. (EJS)

This essay addresses the trend in online searching toward increased end user access of online systems. Highlights include recent developments in end user searching (raw materials, marketing, recognition); appropriate end user searches; psychology of end user searching; the role of the librarians; library policies; and change. Four sources are…

A market system based on user subsidies which can provide libraries with a mechanism for accurately determining user need and incentives to provide more efficient services is suggested. Benefits of the market, equity, assessing staff performance, and exploiting new technologies are highlighted. Nineteen references are provided. (EJS)