Describes the faculty-librarian collaboration at Towson University in the development and teaching of information literacy instruction. Findings from the faculty survey and information literacy instruction statistics indicated that this close collaboration yields a seamless blend of core subject information and information seeking/evaluation…

Discusses the amount of instruction that is part of reference service, based on experiences with the University of New Brunswick's LIVE (Library Information in a Virtual Environment) digital reference service. Concludes that digital reference instruction is not a substitute for more formal library instruction programs that include information…

Outlines the service rationale, software and technology considerations taken by the Pennsylvania State University library in planning towards online, real-time reference services and provides an overview of the planned pilot project. Discusses recent trends in academic electronic libraries, including providing value-added services to support…

Discussion of portal software and flat Web site design focuses on the University of California's Labor Research Portal. Topics include the need for reputable content; the library's goal to link digital resources with research, reference, and outreach; developing the library's role; partnerships; controlling intellectual capital; and the flat…

Discusses values that are needed by academic libraries as they focus on learning rather than teaching in an increasingly digitized environment. Highlights include making connections to a wide range of information and ideas; and being conducive to offering easy access to library resources, including promoting library collections and services. (LRW)

Discussion of the accountability of university libraries and assessment methods to show library effectiveness focuses on two assessment tools developed at Bowling Green State University: one program-level assessment which involved a student library skills assessment survey; and one class-level assessment which involved one-shot library instruction…

Reports on a pilot study conducted to determine whether the benefits of the case study method as a training framework for change initiatives in academic libraries could successfully transfer from traditional instruction to a virtual Web-based format. Presents results of a survey that evaluated the study and showed positive feedback. (Author/LRW)

Describes a study that measured the subject area and call number correspondence for the discipline of history at the Texas A&M University libraries. Considers the rise in interdisciplinary scholarship that challenges the frequent assumption that a correlation exists between topicality and call number range for collection management decisions.…

Discusses a user satisfaction survey distributed to patrons of the M.M. Bennett Library at St. Petersburg College (Florida). Reports that satisfaction with reference assistance has varied, although there has been an improvement in the rating of library instructions since this question was first posed in 1999. Suggests that paper surveys are easier…

A survey of long-term academic librarians at English language Canadian universities attempts to determine which of four factors has the strongest influence over long-term careers: career commitment, organizational commitment, personal factors, or economic factors. Findings show career commitments far outweigh the other three factors, proving, in…

These six articles discuss Web archives and Web analysis building on data warehouses; international efforts at continuous Web archiving; the Open Video Digital Library; electronic journal collections in academic libraries; online education journals; and an electronic library symposium at the University of British Columbia. (LRW)

Examines academic library service to labor groups, particularly in the area of Internet training. Results of an informal survey of 53 academic libraries in schools with labor study programs in the United States and Canada indicate that few provide direct services to labor unions, and provides an example of one that does at Cornell University.…

Describes a project undertaken in the Yale University Library to develop a rational approach for the selection and appraisal of collections of faculty papers. Serves as a case study of the application of a method developed by the Minnesota Historical Society to a collecting repository within an academic setting. (Author/LRW)

Describes a Web usability study conducted at Western Michigan University to investigate students' success in locating journal articles. Participants' search paths and comments revealed widespread confusion about the article-finding process and revealed weaknesses in the library's Web site which led to improvements in page layout and library…

Describes research into charging mechanisms for the delivery of digitized texts to higher education students in the United Kingdom and discusses the need for a satisfactory pricing model. Explains the HERON (Higher Education Resources On-Demand) and PELICAN (Pricing Experiment Library Information Cooperative Network) projects and considers…