To provide graduate students with an in-depth reference and information service, the School of International Affairs has appointed a "librarian without a library" whose primary duty is to put the students in touch with the university's library resources and the diverse sources of information available in the national capital area and…

As users become aware of the complexities of information handling, there is greater acceptance of fees for online searching. This results in accelerated demands upon supportive services, the cost of maintaining services increases, and libraries must charge fees to minimize these costs. The trend toward personalized services for individual users…

A county library's support to the local judicial system, by making video equipment and staff available for the recording of depositions has resulted in an increase in good will toward the library in the business community. Cost recovery fees are charged. (JPF)

This paper discusses the helping relationship concept, its relationship to the reference process, and the problems of teaching the concept to pre- and in-service librarians. A teaching unit is described. (Author/KP)

This is a marketing approach to satisfying the library user. Modern retailing practices, including market research as a basis for planning, are applied to libraries. (JAB)

Examines to what extent primary source materials required by humanistic scholars are accessible to them through the library. (Author/PF)

After analyzing the pattern of questions at the reference desk of the library of California State University, Fresno, the reference department changed its desk staffing. (PF)

Reviewed are library problems associated with book acquisition related partly to the situation found in publishing and partly to the need for improved communications between librarians and wholesalers. (Author)

This article deals with the results of a mini-evaluation of the microcatalogue environment at the University of Toronto Library, carried out in 1977. The microcatalogue environment, the purpose of the evaluation, its results, and how these results are used in decision-making are the main focus of this article. (Author/AP)

Library services to handicapped students requiring special methods to enable them to use libraries and print materials are discussed. Library facilities, equipment, and materials are given special attention, as well as budgeting and staff awareness. (AP)

A description of the Braille Institute Library's outreach programs (serving the Hispanic community in 10 southern California counties) includes information on program objectives, background data, materials and guidelines, project implementation, services, and actual contact with the community. (CB)

Lists four areas identified by participants at the 1987 Resources and Technical Services Division Serials Section program as mandatory considerations in the study of serials automation within the context of linking public and technical library services. Four conference papers to be published in this and subsequent issues are introduced. (MES)

Discusses emerging roles for the library and librarian, including services in the following areas: (1) special collection management and reference; (2) information systems; (3) expert systems; (4) electronic publishing; (5) telecommunications networking; and (6) computer support. The technologies of artificial intelligence, graphic imaging,…