Defines the terms necessary to developing a theory of library reference work. (PF)

Defines the elements of the process of information retrieval. (PF)

Queueing theory is used to model processes as either waiting or balking processes. The optimal allocation of resources to these processes is defined as that which maximizes the expected value of the decision-maker's utility function. (Author)

Describes a regional library program to increase library service to children. (PF)

A description of the oral history movement and discussion of oral history's relationship with libraries and librarians. (Author/LS)

Describes the oral history project at the College of St. Catherine, St. Paul, Minnesota, in the light of the need for good local history, and the mechanics of setting up a program in a private institution, with its aims, accomplishments, and benefits for the college and the area. (Author/LS)

A pilot study at the University of Arkansas proved the success of a manual system of selective dissemination of information for researchers. Forms, a summary of activities, and an evaluative questionnaire are included. (LS)

Speech given before the Conference on Public-Library Relations (New York City, February 8-9, 1968).

Intended to encourage the appropriate and informed use of resource sharing mechanisms and services through the establishment of common policies and procedures throughout Indiana, this manual brings together in one document a description of current resource sharing activities in the state, codifies general practices, and provides guidelines based…

These proceedings of the 1979 White House Conference on Library and Information Services contain resolutions which are the basis for the proposed National Library and Information Services Program and for new national legislation. The resolutions reflect (1) the need to reshape library and information services in order to make them more responsive…

This paper describes how the applications of technology to library functions generally follow the three-phase pattern set by business. In phase one, technology is applied to the automation of manual procedures in order to save time and/or money. Phase two involves the use of technology for non-traditional, innovative approaches to traditional…

This paper discusses Connecticut's need for a philosophy of public library services to children which will encompass a large intellectual scope and will clearly articulate the library's objectives and priorities for the community being served. It addresses the needs of Connecticut's children, reading programs for two- and three-year-olds, program…