This report is based on information from the 1987 Federal/State Cooperative System for Public Library Data, which was collected in machine-readable format by the U.S. Department of Education's National Center for Education Statistics. Tables present the following data on public libraries in the 19 states that participated in data collection: (1)…

This manual was developed as part of a program to create an awareness of library services for older adults, dispel myths of aging, and generate innovative programming. The first section offers a profile of aging and presents facts on older Oklahomans, reading habits of older adults, developmental tasks of aging and middle age, information needs…

This manual is primarily designed as an orientation program for librarians new to the Reference Services Division at the State University of New York at Albany University Libraries. It contains practical information and some of the procedures necessary for providing service at the reference desk in these libraries. The appendices provide samples…

This paper develops two models of the reference interview: (1) the Need-Oriented Model, which emphasizes identifying the client's information needs and allows for a broad-ranging diagnostic interview; and (2) the Question-Oriented Model, which is constrained by the client's initial question and focuses on refining that specific question,…

This publication contains guidelines for the formation of consumer advisory committees to aid in the improvement of library services to blind and physically handicapped individuals. The purpose, justification, and composition of such committees are reviewed, as well as the tasks of organizing the committee's first meeting and providing…

Using a new type of management called consultative, with data available from library-wide automated systems providing the basis for use and user surveys and analysis, each professional librarian participates in the decision-making and problem-solving functions within the library organization at the University of Guelph, Ontario Library. (Author/PF)

Intellectual, administrative, and financial problems are apparent for libraries in schools with interdisciplinary studies. Cooperation is needed for the most effective acquisition and organization of materials. (Author/PG)

Librarians at Rutgers Law Library developed new programs of assistance to students which included: individualized instruction; inclusion of library information materials in registration packets; tours, workshops for introductory classes, printed guides; one-time classes on various subjects; and a newsletter. (LS)

Describes the modern library situation on Bombay, India.

Community education gives public librarians the opportunity to become engaged in a cooperative project which could lead to expanded services. The movement, started in 1936, has expanded throughout the United States. Community education programs attempt to foster community participation, develop interaction between schools and the community,…

Guidelines for public libraries establishing library services to residents of local correctional facilities outline recommended services, policy, materials, and staffing. Suggestions for implementation of services, readings, a sample policy statement, and a sample periodical list are included. (MBR)

Describes and evaluates a public library information and referral service. (PF)

The main functional areas of international librarianship are identified, together with characteristics of activity in the field, as a first step towards their possible application in a model of international librarianship. (Author/PF)

A look at how university libraries require complex retrieval systems which require financial support. (HB)