Describes the Bibliographic Service Development Program begun in 1978 by the Council on Library Resources. The program's goals include (1) providing effective bibliographic services for all who need them, (2) improving the nature and quality of bibliographic products, and (3) stabilizing the costs of many bibliographic processes in individual…

This report includes an account of the RASD program of the American Library Association at the 1979 Dallas Conference with an annotated bibliography on guidelines for information services, and a questionnaire distributed at the RASD Business Reference Services Committee meeting at Dallas, with tabulated results. (JD)

Examines the problems of providing multicultural and multilingual library services, focusing on material selection, cataloging, indexing, and classifying. (FM)

Discusses the challenge of ethnicity to the profession of llbrarianship, and explores current efforts to include ethnic and minority groups in library education and training. (FM)

Presents a methodology, known as microcosting, for identifying the unit costs of providing specific library services. It is applied for illustrative purposes to the determination of the unit costs of tracking overdue materials at a major university library; a task flowchart, mathematical formula, and data tables are included. (Author/JD)

Provides a brief background of the new town development in England during the past 20 years, describes the problems caused by lack of community identity and employment in the new town of Skelmersdale, and discusses the role of the library and its services in the new town setting. (JD)

There is need for coordination of I&R services into a national network to improve effectiveness and economy, and the Library of Congress should be the coordinating agency for federal resources being spent for I&R. This would assume greater continuity of support and responsiveness to the citizen. (Author/MBR)

Developments in library services to Hispanic Americans include special collection development and outreach services to non-users but change is coming too slowly for America's fastest growing minority. Professional education has responded slowly, if at all to the Hispanic population's needs. (MBR)

Describes the growth of service through program improvement and technical development at the National Library Service for the Blind and Physically Handicapped (NLS) of the Library of Congress. (MBR)

Describes the need for bilingual library services to Spanish-speaking citizens and outlines funding, services, and projects in progress in Arizona for the Spanish speaking community. (CWM)

Notes that public library video programs are changing stereotypes about the function of libraries and librarians. Reviews several successful video programs across the United States. (FL)

Discusses the benefits to patrons and librarians of integrating online database searching with traditional reference services, and makes recommendations for maximizing those benefits. (Author/JD)

Outlines the history, form of membership, legal incorporation, and technical aspects of the College Libraries Activity Network of New South Wales (CLANN) and describes Insearch DIAL (Division of Library and Information) Services and its place in the information services network. (RAO)

Chronologically traces the development of literacy programs for adults in public libraries from their beginning in the nineteenth-century to the situation we find today. (Author)

Discusses possible ways of maximizing the use of microforms by students and faculty through recognizing their distinct requirements as a different medium. (Author)