The ability of academic libraries to produce timely and effective responses to various environmental changes constitutes a major challenge for them to enhance their survival rate and maintain growth in competitive environments. This article provides a conceptual model as an analytical tool for both improving current services as well as creating…

This article explores a number of current issues and challenges in sustainability, both of and in academic libraries of the future, using as a case study the new library opened at Macquarie University, Sydney in 2011. Issues covered include sustainable design and operation of library buildings, sustainability in relation to library collections,…

For decades, academic libraries made efforts to provide study environments differing in acoustic environment. The present study aimed to provide an evidence basis for this practice by comparing background noise acceptance and personality factors of two groups of college-aged students self identified as preferring quiet or background noise when…

Managing a library collection at the national level follows quite a different set of assumptions than hold for typical academic or public libraries. These collections, often comprehensive of all materials published in a country, press the limits of scale in terms of the sizes of collections. A national library collection might, for example, stand…

This paper provides an overview of the process undertaken in the US during 2009/10 in developing a major report on the value of academic libraries. A summary of the key findings and recommendations from the report are also provided. While very much focused on the US situation, the author feels the findings may well have resonance elsewhere,…

In March 2010, the first floor of the main library at The Florida State University was renovated as a learning commons. With this change in design, all tutoring that existed throughout the library was moved into the commons. The crown jewel of these programs is the library's in-house, late-night peer tutoring program that has seen incredible…

In an effort to market the library as a more inviting, student-friendly place, librarians at the main library of Kent State University have piloted several new events to lure students into the building and keep them coming back. With the transition to more social events hosted by the university libraries, a number of questions arose among…

Purpose: The purpose of this paper is to report on users' information behaviour in China, a topic which has not been researched extensively. The aim is to help producers and providers collect and develop more electronic resources. Design/methodology/approach: The study investigates users' information behaviour at seven "211 Project"…

This paper applied Grey Relational Analysis (GRA) to Quality Function Deployment (QFD) to identify service improvement techniques for an academic library. First, reader needs and their importance, and satisfaction degrees were examined via questionnaires. Second, the service improvement techniques for satisfying the reader needs were developed by…

The first comprehensive national survey of all academic libraries in the United States which were conducting chat reference service was carried out to determine: what practices were being used to prepare personnel for chat reference service, what competencies were being taught, how and why training practices may have changed over time, and what…

The Claremont Colleges Library conducted direct rubric assessment of Pitzer College First-Year Seminar research papers to analyze the impact of diverse levels of librarian course collaborations on information literacy (IL) performance in student writing. Findings indicate that progressive degrees of librarian engagement in IL-related course…

Web evaluation has been a standard information literacy offering for years and has always been a challenging topic for instruction librarians. Over time, the authors had tried a myriad of strategies to teach freshmen how to assess the credibility of Web sites but felt the efforts were insufficient. By familiarizing themselves with the cognitive…

For higher education institutions in the United Kingdom there is a growing focus on improving student retention, encouraging academic engagement, and easing transition into university life. This article reports on the creation and outcomes of Head Start, a pre-induction online course created to provide students with a level of understanding of…

This article explores recent developments in national policy for academic libraries. It considers the shift from traditional to managerial academic librarianship; the move to "social space" and multi-use systems; changes in the balance between meeting teaching and research needs and in public funding priorities; the difficulty of making…

This follow-up study examines whether or not findings of single institution studies are applicable to other institutions by performing an institution-to-institution comparison of the results obtained from an information-seeking behavior survey sent to education faculty at twenty research institutions. The results from this study corroborated what…