This case study examines how analyzing inaccurate referrals can provide key insights into managing change. The author analyzes what went wrong in an attempt to identify opportunities for an Access Services department to consider how it might adapt to constant change. She wishes to show how the nature of change today demands that one pay…

Since the first toy libraries opened in the 1960s and 1970s to support families of children with special educational needs, they have expanded to serve broader communities. Toy libraries do more than lend toys: they can provide family support services and specialist support to families with children with special educational needs, benefit…

This work provides a review and analysis of the literature and an annotated bibliography of 446 sources on the Internet and library and information services. The bibliography is divided alphabetically according to the following topics: academic libraries and scholarly research; bibliographies, directories, guides, and glossaries; business…

This paper provides background on the Library Services and Construction Act (LSCA) program, describes the context for making decisions about future priorities, and presents proposals for changes in the Utah State Library Division policies, services, and funding. A discussion on federal funding for library services includes a brief history of LSCA,…

This report presents the results of an annual survey of student satisfaction and dissatisfaction conducted at the University of Central England (UCE) in Birmingham. The survey polled 1,753 students in 16 classes about travel to UCE, library and computing services, refectories, student services, course organization and assessment, teaching methods…

This document presents the five year library plan for public libraries in Louisiana. It identifies the specific inadequacies in public library services, resources, facilities, and personnel; identifies the people who are to be served; reveals the geographical, sociological, economic, and educational barriers to the expanded use of libraries; and…

This annual report of public library services is part of "The Upgrade Process," a tool for Utah's public librarians and library trustees to use as they work to improve the quality and effectiveness of public library service. The process has three major components: public library service standards; a flexible planning process for public…

The school library has long been recognized as an integral part of any school system. It plays a vital role in the total instructional program at all grade levels, and provides students and teachers with access to the world of knowledge. The school library is not only a source of materials necessary to support the basic curriculum of the school,…

This report provides detailed statistical data on the Utah System of Higher Education (USHE), including institution-specific data on the system's four universities and five community colleges. The institutions include the University of Utah, Utah State University, Weber State University, Southern Utah University, Snow College, Dixie College,…

Academic liaison--the two-way communication between a particular academic area and the library, focused through an individual or group of library staff--has received little attention in the debate about performance measurement. Changes have taken place in higher education libraries in both scale, with the growth of student numbers, and intent,…

This practical, hands-on guide is designed to assist school library media specialists in planning, funding, implementing, and promoting special events programs. The text contains program ideas, planning documents, and tips for successful programs. Guidelines are provided on how to incorporate special events programs into a yearly curriculum plan,…

Geographic Information Systems (GIS) integrate computer hardware, software, data, and the human mind to bring new perspectives to creative problem solving. The power of GIS is in adding a graphic, spatial dimension to problem solving. Still an emerging technology for most libraries, GIS can be expensive, entails a steep learning curve, and…

As a reference guide for library professionals, this volume helps librarians prepare for the future in the growing electronic environment by examining the historical and theoretical background of the National Electronic Library and assessing the role of libraries in the past, present, and future. The book is divided in two sections: "The…

This book is a guide to the planning, implementation, and evaluation of a curriculum-based library media center program; although based on a middle school model, the tools are adaptable to any school setting. The first section defines a curriculum-based library media program and discusses the concept of change, including how to enlist support for…

Over 100 participants from Micronesia, Australia, Japan, Hawaii, and other United States convened to hear presenters speaking on various topics of interest to librarians, archivists, and educators in the Pacific islands. The proceedings include a welcoming speech, remarks acknowledging conference exhibitors, and a keynote address by Dr. John…