The purpose of this study was to implement information literacy (IL) into Science, Technology, Engineering, and Mathematics (STEM) writing courses at an urban community college, investigate if students' information literacy (IL) skills were improved through library one-shot instruction, and determine if there was an association between IL skills…

The role of the academic library, student library usage, and faculty perceptions of student learning have been ongoing discussions for many years. The purpose of this study was to bring those conversations together and illustrate how students at a mid-size university are currently using their library, preferences for library space usage, and…

To better understand, articulate, and improve the academic library's impact on online populations, this two-phase mixed-method study examines library communication with online students and faculty. In phase I, online focus group participants responded to vignettes illustrating library communication scenarios. Results from phase I informed the…

Disability is a reality in the library instruction classroom, yet despite ratification of the American Library Association (ALA) policy on people with disabilities, librarians seldom take part in discourse about restructuring library instruction to ensure it is inclusive and accessible. This essay discusses the imperative to serve students with…

This article explores the evolution and role of makerspaces in academic libraries, with a particular focus on how libraries are using innovation spaces in support of entrepreneurship and digital humanities on campus. At the University of Arizona Libraries in Tucson, a unique new coworking and makerspace called the iSpace has developed. While many…

Analyzing position descriptions provides insights into new and emerging trends, especially as the role of academic and research libraries continues to evolve, and new position types and new ways of organizing work emerge. Personnel officers and other library leaders frequently collaborate by sharing position descriptions in an effort to understand…

Instructional support is one of the primary reasons academic libraries collect video materials. Nonetheless, no one has published research into the perceptions of the people who install and maintain the equipment used to play these materials in college and university classrooms regarding the longevity of physical media formats. To address this gap…

The University of North Dakota (UND) Libraries have developed a multi-award winning Customer Service Program (CSP) involving longitudinal assessment and continuous improvement. The CSP consists of iterative training modules; constant reinforcement of Customer Service Principles with multiple communication strategies and tools, and incentives that…

Although the term lacks a standard definition, learning commons represent academic library spaces that provide computer and library resources as well as a range of academic services that support learners and learning. Learning commons have been equated to a laboratory for creating knowledge and staffed with librarians that serve as facilitators of…

This article considers how to communicate and interact with researchers about data management services. Using the premise that bad information is processed more thoroughly than good, the authors integrate that premise into an exploration of the alignment (or nonalignment) of library-emanating data management communications with the divergent…

This study is aimed at describing and analyzing WeChat services at the libraries of the top 50 universities in China. It first describes the services offered by WeChat and then provides an analysis of the WeChat services through three pathways--menu service, real-time reference, and message sending--and provides suggestions for improvement,…

With the development of digital technologies, various disruptive innovations have emerged that are gradually replacing academic libraries in the information-seeking process. As academic libraries become less relevant to their users, it is imperative that they develop strategies to respond to disruption. We highlight the fact that the service…

Purpose: The paper aims to examine organizational authoring understood as a longitudinal, material and dialectical process of transformation efforts. The following questions are asked: To which extent can a Change Laboratory intervention help practitioners author their own learning? Are the authored outcomes of a Change Laboratory intervention…

Academic libraries enable a wide range of digital scholarship activities, increasingly as a partner rather than as a service provider. Communicating that shift in role is challenging, not least as digital scholarship is a new field with many players whose activities on campus can be disjointed. The library's actual and potential contributions need…

Critical information literacy is a way of thinking and teaching that examines the social construction and political dimensions of libraries and information, problematizing information's production and use so that library users may think critically about such forces. Being an educational approach that acknowledges and emboldens learners' agency,…