The academic library has always provided electronic access to the majority of its available services to its patrons. Reference, research, instruction, and some library materials have been available online for more than a decade, but face-to-face interactions with faculty and students still defined the services and communication strategies of the…

This case study focuses on an experiential learning collaboration between the academic library and business faculty at a small liberal arts and sciences college. Students enrolled in a semester-long business course are given an opportunity to practice real-world organisational consulting. Using the college library as the organisational client,…

While previous studies have examined lesbian, gay, bisexual, transgender, and queer (LGBTQ) information needs, none have addressed librarian confidence in addressing LGBTQ-themed information needs or the factors affecting this confidence. The authors used a mixed-methods survey to assess the knowledge and perspectives of academic librarians in…

Libraries remain one of the last places on campus where the purging of usage data is encouraged and "tracking" is a dirty word. While some libraries have demonstrated the usefulness of analytics, opponents bring up issues of privacy and debate the feasibility of student-generated library data for planning and assessment. Using a study…

Tennessee State University was a decade long user of OCLC's ILLiad platform. 2019 marked the year when the relationship with that system ended as our two interlibrary loan departments migrated to Tipasa, OCLC's new cloud-based system. The platform change did not stem from dissatisfaction with ILLiad but from being informed that Tipasa would…

This study investigates how co-curricular programming in universities can demonstrate and communicate impact in new ways. The Association of College and Research Libraries report "Academic Library Impact: Improving Practice and Essential Areas to Research" provides a framework to better understand how co-curricular programming…

Chinese international students are attending higher education institutions in the United States in ever-increasing numbers, and librarians must consider their cultural, sociopolitical, and linguistic backgrounds in information literacy instruction. This exploratory study examines how Chinese international students at a public American university…

Academic librarians have long been responsible for teaching information literacy competencies on college campuses, even as many are hesitant to accept the title of teacher. With inadequate instructional design preparation and one-shot sessions serving as a popular, if limited, instructional medium, librarians' design processes are often developed…

This study explored the experiences of Muslim Arabic-speaking women international students (MASWIS) using a qualitative design method. A phenomenological approach included face-to-face interviews with five MASWIS who live in Chicago and three focus groups with seven additional participants (two groups in person and one online.) The data was…

Introduction: Space utilization is important for academic librarians to understand in order to meet the needs of library users who range from students to faculty. This paper reports on a literature review to investigate why a space utilization study is conducted and what methodologies should be employed. The literature review of space utilization…

This case study details how a community college library, in response to rising textbook costs and COVID-related closures, advocated for and received an increase in funding to provide online copies of many textbooks in its reserve collection. It also provides a glimpse into the roadblocks acquisitions librarians might encounter in trying to bolster…

This article discusses the work of the American Library Association (ALA) Special Task Force on Sustainability, which identified 52 recommendations, including the adoption of sustainability as a core value of librarianship. The group aims to promote libraries as catalysts, connectors, and conveners to promote sustainability, resilience, and…

Innovation spaces are quickly being implemented into academic libraries. But while these spaces generate outward excitement from those who wish to use them, they, and the projects introduced within them, can also intimidate students that feel forced to use such spaces. Therefore, it is vital that we not only acknowledge these intimidation factors…

This paper reviews recent literature on massive open online courses (MOOCs) and their impact on Library and Information Science (LIS) education, describing the features and types of MOOCs, as well as their disruptive nature, pedagogical impact and use in traditional classroom settings. Concerns with high dropout rates and the lack of a business…

We know that unaffiliated users access books, reference services, and databases at our libraries, but how do they experience this access? The library science literature reveals a range of ethical concerns around how we serve unaffiliated users, meaning those who are not current students, faculty, or staff. Yet this literature is often based on…