Quality in distance higher education is one of the main concerns among institutions today. This study sought to explore students' experiences with quality tutorials in ZOU an open and distance education institution. The study employed the descriptive survey design and generated both quantitative and qualitative data using a questionnaire with both…

"Research Library Issues" ("RLI") is a bimonthly report from ARL (Association of Research Libraries), CNI (Coalition of Networked Information), and SPARC (Scholarly Publishing and Academic Resources Coalition). This issue includes the following articles: (1) Removing All Restrictions: Cornell's New Policy on Use of Public…

This survey was a joint initiative between Society of College, National, and University Libraries (SCONUL) and the Association of Research Libraries (ARL), that since 2004 has sponsored a program to assist libraries with the assessment of services that they offer their users and the processes that support those services. It was based on an ARL…

Libraries have never been stable or static. They are inevitably designed for one information vessel and have to learn to accommodate a new one. Scrolls became codices, and books were augmented with vinyl records, VHS tapes, and CDs. The only difference in trying to manage technology now, as opposed to then, is that change comes so much more…

The current economic crisis has naturally reached into one's pocket and made many people anxious about their own finances. As consumers ride out these treacherous times, where can they go to find advice on managing and paying down their debt, protecting their investments, incomes, and retirement plans, and applying for mortgages in a tight credit…

In 2004, Sampson-Livermore Library at The University of North Carolina at Pembroke, began circulating laptops to its patrons. After a small pilot project, full-scale implementation occurred and the service proved to be very popular. Policies and procedures were adjusted at several steps along the way to accommodate lessons learned from the…

The purpose of this article was to examine how technological advances in research affect The University of West Alabama's mission as well as its resources available to students through the curriculum lab as the lab should be an integral part of the University's offerings. Living in the age of the instant, the prevalence of information available…

The Association of Research Libraries E-Science Working Group developed a survey to "build an understanding of how libraries can contribute to e-science activities in their institution" and "identify organizations and institutions that have similar interests in e-science to leverage research library interests." The August 2009…

HomeworkNYC Apps is a suite of tools designed to provide around-the-clock help to the estimated 1.3 million children and teens served by the libraries of New York City. Aimed at being a one-stop shop for all things homework related, the HomeworkNYC website offers access to library catalogs and databases, browsable subject guides, and even…

Introduction: We define the results list problem in information search and suggest the "associative index model", an ad-hoc, user-derived indexing solution based on Vannevar Bush's description of an associative indexing approach for his memex machine. We further define what selection means in indexing terms with reference to Charles…

In August 2008, the Missouri River Regional Library (MRRL), where the author serves as information technology coordinator, switched over from an internally hosted Microsoft Exchange email server to the Google Apps product. As the person who led the charge to use Google Apps and the person who actually flipped the switch, he was responsible for…

The very nature of information seeking in today's world suggests that credibility is an important factor in how one goes about seeking and using information. The proliferation of Web-based resources and the ability for nearly anyone to publish on the Web force individuals to make judgments of quality and authority as they flow on- and offline in…

While mission statements for various libraries and information centers necessarily vary, all librarians face "two very pressing charges: make voluminous numbers of electronic resources as visible as possible in a landscape of multiple access points and simultaneously manage all the technology, tasks, and data necessary to facilitate such…

"ARL" is the bimonthly report on research library issues and actions from ARL (Association of Research Libraries), CNI (Coalition of Networked Information), and SPARC (Scholarly Publishing and Academic Resources Coalition). "ARL" reports on current issues of interest to academic and research library administrators, staff and users; higher…

Librarians often cringe when they hear the word copyright, when it is combined with electronic reserves the immediate impulse is to run away as far and as fast as possible. This paper presents the process used by the Armacost Library staff at the University of Redlands to develop and implement a copyright policy for the electronic reserve…