Position postings and professional literature represent opportunity for insights into the expectations of aspiring position applicants as well as describe appropriate skills, experiences and management or leadership approaches that can inform incumbent information executive (e.g. Chief Information Officers and Library Deans) on effective…

This dissertation provides an historical analysis of libraries and discusses the broader system of scholarly communication and publishing using mixed methods from critical media studies, library studies, organizational communication, systems sociology, and rhetorical studies. It argues that practices of scholarly publishing in the US university…

In this time of disinformation and misinformation, libraries remain a reliable source of truthful and factual information. As they fervently support the agenda of lifelong learning, libraries recognise that there are various influences that redefine the process of student learning. Admittedly, librarians need to be more creative in motivating…

This study surveyed librarians' and students' attitudes, perceptions, and concerns on privacy in Ghanaian universities with the aim of seeking a better alignment of their perspectives in the online library context. The study adapted and applied the instrument developed by Zimmer that assessed attitudes and practices of librarians in the United…

The Ohio State University Libraries has been working on affordability issues related to course materials for some time. This article details some of those efforts, going into detail about moving from reactive methods of dealing with course materials via instructor-initiated reserve requests to more proactive methods of a general education textbook…

Access Service Departments are dynamic units that often thrive in an ever changing environment. This became more apparent as libraries across the world faced the outbreak of COVID-19. The Access Services Department of one mid-sized academic library was one of a handful of libraries in the state that remained open to serve patrons on campus. This…

The legal and ethical use of Big Data and Learning Analytics in academic libraries has been widely debated. Analyzing large data sets has tremendous potential for libraries to implement changes that help students and prove the library's value to the university. The librarian's role in safeguarding patron privacy in a university setting where…

An online survey in Florida and New York of community college librarians with responsibility for information literacy instruction provides a snapshot of instructional objectives and practices, including librarians' beliefs about students' information literacy needs, strengths, and weaknesses. Survey results point to the influence of the…

The paper will explore how the UCL Student Centre, opened in 2019, responds to the emphasis on 'research-based education' in the UCL Education Strategy. It discusses the high levels of engagement at different levels, which characterised the design of the building, and how services and spaces were designed around student needs. The paper will aim…

This paper details the results of a mixed-methods study of first-year and upper-division students' information literacy (IL) competencies. The study used a rubric and a survey, seeking to answer two research questions: (1) Is there a correlation between National Survey of Student Engagement (NSSE) IL survey responses and IL rubric scores? (2) Are…

In this study, researchers used basic qualitative research to understand the spaces, resources, and services available to K12 students in their school libraries. Using observation and semi-structured interviews with K12 teacher librarians, this research allowed for a comparison of the K12 and post-secondary environments through which the authors…

The spring of 2020 surfaced unprecedented challenges, with a global pandemic and societal unrest initiated by highly publicized police killings of citizens in Minnesota, Kentucky, and elsewhere. Although for many people throughout the US and Canada, the confluence of events has brought a new level of awareness and new vocabulary for such issues as…

The outlook for the future of colleges and universities is uncertain. Financial stresses, changing student populations, and rapidly developing technologies all pose significant challenges to the nation's colleges and universities. In "Academia Next," futurist and higher education expert Bryan Alexander addresses these evolving trends to…

In the summer of 2010, to provide a "one-stop shop" service point to Woodruff Library patrons, the Circulation, Reference, and Learning Commons (LC) desks merged into the unified Library Service Desk (LSD) under Access Services. Last year, due to organizational changes in the library and IT, and anticipated support needs of the new LC…

This article will describe how merging service points in an academic library is an opportunity to improve customer service and utilize staffing resources more efficiently. Combining service points provides libraries with the ability to create a more positive library experience for patrons by minimizing the ping-pong effect for assistance. The…