Discussion of bibliographic instruction (BI) in academic libraries focuses on a search of the literature in nonlibrary journals that was conducted to determine the significance of BI to those outside the library profession, especially faculty. The need for library-faculty cooperation is discussed, and the authorship of BI articles is examined. (23…

Describes programs such as "Read Together" and the "Gift Book Program" that were developed by "Beginning with Books," a prevention-oriented literacy agency affiliated with the Carnegie Library of Pittsburgh, Pennsylvania. Discusses projects that promote literacy in home and community. (MG)

Discusses the benefits and drawbacks of fee-based services offered by tax-supported libraries and describes their rationale, extent, and cost-benefit potential. Research services, video rentals, online searching, and interlibrary loan services are among the fee-based services described. (KRN)

Examines the development of electronic books and traditional libraries in relation to the history of books and publishing. An ongoing project is described that is developing two forms of electronic books: hyper-books (built from paper books) and visual-books (built from electronic texts). (22 references) (EAM)

Describes a survey that was conducted at the University of Tennessee at Knoxville library to count and categorize the types of questions coming into the reference department from telephone calls. Informational and directional calls are examined, implications for staffing are considered, and queuing theory is applied. (seven references) (LRW)

Coauthor of two widely cited manuals on public library planning and evaluation says continued reliance on the works may be detrimental and suggests five additional areas to include in a revised planning manual: future visioning; locally developed service roles; planning for technology; managing evaluation data; and community needs assessment.…

Determines the role of elementary and secondary library media specialists in (1) promoting reading growth; (2) assisting classroom teachers; and (3) teaching reading skills and strategies. Compares actual and ideal responsibilities of school library media specialists. (RS)

Reviews the accomplishments of Ernestine Rose, a pioneer in providing library services to Blacks in Harlem from 1920 to 1942. Her activities included involving community leaders in library governance; establishing a separate collection of Negro materials; work with the Negroes Round Table of the American Library Association; and the Harlem…

Presents a method for building library collections in career planning and suggests current awareness resources; collection development resources; a selected core collection including general works, series on various occupations, books on specific careers, directories of employment opportunities, and guides to resume writing and interviewing;…

Describes a user survey of document delivery in academic settings that used a conjoint analysis approach. Results of interviews with faculty members and graduate students that investigated preferences for library interlibrary loan services versus commercial document delivery services and the effects of cost and speed of delivery are discussed.…

Surveys teachers and librarians. Offers eight tips on the library and media services which help promote exemplary reading programs. (SR)

Discusses whether libraries should limit access to the Internet by the use of filtering devices or blockers. Topics include censorship issues; access to information; filtering software; intellectual freedom; costs; acceptable-use policies; and self-regulation. (LRW)

Defines and describes cyber-collaboration as the process by which disparate-appearing components wired to the Internet (e.g., libraries, publishers, bookstores) deliberately move beyond their boundaries and merge so that mutually beneficial improvements occur. Discusses technological juxtaposition, creative collaboration, and opportunities for…

Discusses studies of public library multicultural services in England. Describes multicultural programs in Birmingham and Brent that involve the citizens in planning and implementing these services. Access to electronic technology will affect the provision of these services. (MMU)

Presents ideas and strategies to enhance digital reference services available via the Internet in public libraries. Describes print publications which include Web reference columns; subject guides, both print and online; and the resources of the Internet Public Library and other virtual reference desks. (LRW)