The Grolier Award honors librarians who make unusual contributions "to the stimulation and guidance of reading by children and young people." An interview with the 1997 winner covers client trust, special literature programs, sharing versus testing, parental involvement, gender differences in reading, library environment, librarian as…

Reviews public library services in the People's Republic of China since 1949. Describes the Shanghai Library, the second largest library in China; the Shanghai system's three level network (municipal, district or county, and street or town) of public libraries which provides for resource sharing, librarian training, professional activities, and…

Presents two speeches from a library service preconference program. An author discusses her historical fiction for young adults and a Public Service Coordinator at Pekin (Illinois) Public Library focuses on interagency cooperation and her library's first intergenerational program. (AEF)

Presents three papers addressing the topic of using youth volunteers in public libraries: "Teen Corps Reaches Out with Pride" (Yvonne K. Coleman); "Whose Teen Advisory Board is this, Anyway?" (Leila J. Sprince); and "It All Started in the Summer..." (Liz Baldwin). (AEF)

Information specialists at the National Center for Manufacturing Sciences (NCMS) Manufacturing Information Resource Center (MIRC) contribute expertise, information, and skills to their customer teams. This article describes three librarian customer partnerships, shares recommendations from experienced teams for fostering librarian customer…

Describes the Tall Tree Initiative for Library Services, sponsored by the Reader's Digest Foundation and administered by the public and school library systems of Westchester County, New York. The initiative focuses on improving services offered children in the 21st century, and demands a new level of school-public library cooperation. (AEF)

A study of 296 American Library Association members found that although library media specialists (LMS) support the instructional consultant role as stated in the guidelines of Information Power, they lagged in its practice; and LMSs who used flexible scheduling practiced the instructional consultant role more than LMSs who used fixed scheduling.…

Discusses the results of the Wisconsin-Ohio Reference Evaluation Program (WOREP) that was used by the reference department at the Brandeis University (Massachusetts) library. Results are compared with an onsite evaluation to determine factors that influence the provision of high-quality reference service. (LRW)

Used confirmatory factor analysis to evaluate the score integrity of LibQUALl+, an instrument to measure perceptions of library service quality. Results for 60,027 graduate and undergraduate students suggest that the model implied by LibQUAL is reasonable and invariant across independent samples and fits all three major subgroups of library users.…

Discusses the development of Electronic Library at TERI (The Energy and Resources Institute, New Delhi). Highlights include: hardware and software used; the digital library/Virtual Electronic Library; directory of Internet journals; virtual reference resources; electronic collection/Physical Electronic Library; downloaded online full-length…

Examines special-purpose entry points to library Web sites. Discusses in-house homepages; branch-specific pages or single library system-wide pages; staff use pages; versions in different languages; "MyLibrary" pages where users can customize the menu; standalone "branded" sites; publicly accessible pages; and best practices.…

Discusses the growing world of the digital library movement, describes a number of ongoing digital projects, and focuses on the Digital Library Federation (DLF), a consortium of libraries and agencies that are pioneering the use of electronic information technologies to extend collections and services. Topics include access to rare books;…

Proposes that academic librarians use constructivist learning theory, primarily composition theory, to develop a pedagogy for the reference desk. Implies that reference is a form of teaching, and that to maximize their educational effectiveness, academic librarians need to approach reference transactions as academic conferences where teaching and…

Describes how a secondary school library in Singapore created a Web portal for their new digital library. Topics include definitions of a portal versus a Web page or site; access to information; links; library services offered; and seeing things from a user's perspective rather than a librarian's perspective. (LRW)

Discusses the need for special libraries to have a marketing plan in order to increase support and plan for the future. Topics include finding the time; budgets and marketing; promoting library services; the use of outside consultants; making market planning a continuous process; and marketing efforts at product shows. (LRW)