A questionnaire survey was administered to reference librarians and patrons to determine relationship between patron-staff encounters and user satisfaction. (KP)

This report presents statistics on how Association of Research Libraries (ARL) member libraries spend money on electronic resources. This report indicates that expenditures for electronic resources account for 25%, on average, of ARL institutions' library materials budgets. ARL libraries reported spending more than $228 million on electronic…

This book features bulletin boards and showcases, designed to motivate readers to use the library, that have been the favorites of students in grades 7-12. Chapter 1 covers getting started, including principles of design, tools of design, background, borders, letters, leaves and flowers, opaque projector/overhead projector/document projector,…

Throughout the history of public libraries in the United States, great accomplishments have been achieved through the active participation of local community members. This handbook from the Texas State Library and Archives Commission is addressed to those citizens who attain appointments to their city or county library advisory boards. Its…

This paper illustrates how both marketing and advocacy are crucial skills to keeping the public aware of the library's impact. If marketing is promoting an individual library to increase public use, advocacy is broadcasting the purpose of libraries and the role of the librarian to garner public support. The issue of image of must be confronted, a…

This manual provides strategies for developing young adult collections, outlines a reading club designed specifically for young adults, suggests promotional ideas for the young adult reading club and young adult programming in general, and provides age-appropriate ideas for both formal and passive programming. Specific topics covered in the…

This book is a practical guide to librarians and their administrators who are thinking about or in the early stages of providing virtual reference service. Part 1, "The Decision to Go Virtual," provides a context for thinking about virtual reference, including the benefits and problems, getting in the virtual frame of mind, and shopping…

This document represents the New Jersey State Library Technology Plan for 1999-2001. Contents include: the mission statement; technology planning process of the Technology Committee (convened by the State Library); specific goals of the Technology Plan 1999-2001; technology assumptions for the operational library and statewide library services;…

The Alabama Public Library Service (APLS) is charged with improving library services throughout the state to ensure that all citizens have access to quality library and information services. Part of this charge includes the responsibility for receiving and administering federal funds to the more than 200 public libraries in Alabama. Federal…

The "ARL Annual Salary Survey 2004-05" reports salary data for all professional staff working in Association of Research Libraries (ARL) libraries. The ARL represents the interests of libraries that serve major North American research institutions. The Association operates as a forum for the exchange of ideas and as an agent for…

The author designed this book, like Volume I of the set, to give elementary school librarians a quick, enjoyable way to coordinate with teachers to teach information literacy and literacy skills aligned with national standards. The chapters in the book include: (1) Kindergarten Lesson Plans; (2) First-Grade Lesson Plans; (3) Second-Grade Lesson…

This final performance report compares the goals and actual accomplishments of a project focused on establishing a basic, cooperative literary collection, with the specific goal of improving availability of and access to literacy materials for literacy providers and students. The project included coalition building, public awareness, basic…

This document presents skill standards for library technicians. Introductory sections describe the industry and the job, what skill standards are, how the library technician skill standards were developed, employability skills and critical competencies, and the SCANS (Secretary's Commission on Achieving Necessary Skills) foundation skills profile.…

This study of Texas school libraries had three objectives: examine school library resources, services, and use, on the basis of the School Library Programs: Standards and Guidelines for Texas and determine the need for updating these standards and guidelines so that they better serve communities across the state; determine the impact that school…

This publication, which replaces "Standards for Library Functions at the State Level" (third edition) published in 1985) acknowledges and celebrates the richness and diversity of state library agencies while documenting the reality of what they currently do. The publication is divided into two sections. The first section of these standards…